Kako se recenzije na stranici Feefo prikupljaju?

Neovisno prikupljamo povratne informacije u ime brendova koji surađuju s nama. Pristup našoj platformi imaju samo provjereni kupci, pa tako možete biti sigurni da čitate recenzije stvarnih korisnika.

Tko može ostaviti recenziju na stranici Feefo?

Samo korisnici s dokazom o kupnji mogu ostaviti recenziju na stranici Feefo. To osiguravamo obraćajući se kupcima odmah nakon obavljene transakcije.

Kako provjeravamo recenzije?

Provjeravamo da recenzije ostavljaju stvarni korisnici povezujući ih s kupnjom ili transakcijom. Korisnike pozivamo da ostave recenziju samo nakon kupnje proizvoda brendova.

Kako se odnosimo prema lažnim recenzijama?

Feefo onemogućava ostavljanje lažnih recenzija poticanjem samo provjerenih kupaca k davanju povratnih informacija.

CruiseKings Recenzije | Recenzije službe za korisnike za https://www.feefo.com/reviews/cruisekings | Feefo

Prikaz 2,560 recenzije/a

Mr Rowland

Whitley Bay

6 years ago

Datum kupovine: 03/05/2018

Što Mr Rowland misli o društvu CruiseKings:

I was recommended and CruiseKings delivered everything I needed including convenient flights and an extra room in Rome to get me back as I wanted.

Elaine

CruiseKings

6 years ago

Dear Mr Rowland thank you for your review. I am delighted to hear that we were able to meet your expectations and look forward to speaking to you soon.

Elaine Graham

Customer Experience Manager

Pogledajte cijelu recenziju potrošača

Mrs Murray

6 years ago

Datum kupovine: 30/04/2018

Što Mrs Murray misli o društvu CruiseKings:

We had great service from Cruise King consultant Valerie, nothing was too much trouble.

Elaine

CruiseKings

6 years ago

Dear Mrs Murray, thank you for your feedback. Valerie will be delighted to hear your comments regarding her service, it is greatly appreciated.

Elaine Graham
Customer Experience Manager

Pogledajte cijelu recenziju potrošača

Mr Birnie

6 years ago

Datum kupovine: 01/05/2018

Što Mr Birnie misli o društvu CruiseKings:

Personal service. Attention to detail. Knowing client likes and dislikes.

Elaine

CruiseKings

6 years ago

Dear Mr Birnie, thank you for your kind words. It is wonderful to hear that you have had a great experience booking with us.

Elaine Graham

Customer Experience Manager

Pogledajte cijelu recenziju potrošača

Mrs Musgrove

6 years ago

Datum kupovine: 23/04/2018

Što Mrs Musgrove misli o društvu CruiseKings:

Booked with cruise kings last year and found it extremely helpful, so it was an easy choice to book again with them and so far no problems.

Elaine

CruiseKings

6 years ago

Dear Mrs Musgrove, thank you for completing our review. I am delighted to hear such positive feedback regarding our service. We hope to be able to help you with many more bookings.

Elaine Graham

Customer Experience Manager

Pogledajte cijelu recenziju potrošača

Alan

Berkhamsted

6 years ago

Datum kupovine: 30/04/2018

Što Alan misli o društvu CruiseKings:

extremely knowledgeable staff with great attention to detail, they have arranged many cruises for me flight, transfers, hotel and cruise - I wouldnt think of going elsewhere

Elaine

CruiseKings

6 years ago

Dear Mr Osborn thank you for taking the time to complete our review. It is great to hear such lovely feedback, I will take great pleasure in sharing this with our team. We look forward to speaking to you soon.

Elaine Graham

Customer Experience Manager

Pogledajte cijelu recenziju potrošača

Potrošač od povjerenja

6 years ago

Datum kupovine: 27/04/2018

Timely friendly honest advice. Listened to questions about different options and gave considered answers from own and colleagues experience. Did what they said they would do in timely manner.

Elaine

CruiseKings

6 years ago

Thank you for your kind review. We pride ourselves on our knowledge and experience and getting back to our customers promptly.

Elaine Graham
Customer Experience Manager

Pogledajte cijelu recenziju potrošača

Mrs Glover

Lee,se12 London

6 years ago

Datum kupovine: 16/04/2018

Što Mrs Glover misli o društvu CruiseKings:

Prompt in answering calls not put on hold and listening to music. Very helpful and patient.

Elaine

CruiseKings

6 years ago

Dear Mrs Glover, thank you for your review. It is great to hear that you found us prompt, helpful and patient during the booking process. We look forward to hearing from you soon.

Elaine Graham

Customer Experience Manager

Pogledajte cijelu recenziju potrošača

Mr Nichols

6 years ago

Datum kupovine: 22/04/2018

Što Mr Nichols misli o društvu CruiseKings:

Good

Elaine

CruiseKings

6 years ago

Dear Mr Nichols, thank you for completing our review. I am pleased to hear that you had a good experience booking with Jeanette.

Elaine Graham
Customer Experience Manager

Pogledajte cijelu recenziju potrošača

Mr Biggs

Mazarron Spain

6 years ago

Datum kupovine: 25/04/2018

Što Mr Biggs misli o društvu CruiseKings:

Booking experience was good but sending out the paperwork was a bit hit and miss

Elaine

CruiseKings

6 years ago

Dear Mr Biggs, thank you for your review. I am pleased to hear that the booking experience was a positive one but naturally disappointed to hear that there were some issues with your paperwork. I can see that your paperwork has now been sent to you but if you have any further issues please do not hesitate to contact me directly.

Elaine Graham
Customer Experience Manager

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Mrs Devine

6 years ago

Datum kupovine: 25/04/2018

Što Mrs Devine misli o društvu CruiseKings:

Jeannette Williams was extremely helpful in sorting out a package for my husband and I to go on a special birthday trip. Always answered quick and nothing was a bother . Certainly recommend

Elaine

CruiseKings

6 years ago

Dear Mrs Devine, thank you for your kind review. I am pleased to hear that Jeanette has been so helpful in arranging your special trip. Thank you for your recommendation.

Elaine Graham

Customer Experience Manager

Pogledajte cijelu recenziju potrošača

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O CruiseKings

Here at CruiseKings, we know what we’re talking about. We should do – we’ve been in the business for over 50 years. Many of our guests come back year after year for all their cruise holidays. It's our expert advice, our attention to detail, our flexibility and our quality portfolio of unique cruise holidays that sets us apart from the rest. The difference is clear – when you book with us you’ll feel assured that you’ve booked a quality cruise holiday that is as individual as you are.

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0800 197 8050

35-37 Carrick Street, 3rd Floor, Ayr, Ayrshire, KA7 1NS, United Kingdom

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