easyCar - UK Recenzije

Thank you for contacting us. I am sorry to learn that you felt let down by the quality of service you received from Green Motion.. We expect our suppliers to maintain a very high level of customer service at all times. I am very sorry if you believe that the level of service at their location did not meet with your expectations. It was disappointing you felt the need to contact us about your experience and so I must ask you to please accept my apologies. I hope that you will be reassured to know that we take your comments and complaints seriously and that we have informed the Green Motion Management Team. This enables them to identify and address any shortcomings and ensure that high standards of customer care are maintained. Kind regards, Sophie Phillips easyCar Customer Care

Thank you for your comments. I have just sent you a separate email with alternative suppliers you can book with who will allow you to return the vehicle back out of hours. I hope this meets with your approval. Kind regards, Sophie Phillips easyCar Customer Care