easyCar - UK Recenzije

We are sorry to hear that you were unhappy with our response. Our licence requirements that you are required to provide both parts of your licence on arrival, is clearly stated in the Terms and Conditions, which have to be agreed to by yourself before you complete the booking and proceed with payment. Kind regards, Sophie Phillips easyCar Customer Care

Thank you for contacting us. I am sorry to learn that you felt let down by the quality of service you received from Goldcar. We expect our suppliers to maintain a very high level of customer service at all times. I am very sorry if you believe that the level of service at their location did not meet with your expectations. It was disappointing you felt the need to contact us about your experience and so I must ask you to please accept my apologies. I hope that you will be reassured to know that we take your comments and feedback seriously and that we have informed the Goldcar Management Team. This enables them to identify and address any shortcomings and ensure that high standards of customer care are maintained. Kind regards, Sophie Phillips easyCar Customer Care