Što Ian misli o društvu Land Rover Insurance & Accident Assistance:
Excellent service. Everyone I dealt with was professional and efficient resulting in a smooth relatively stress free outcome. My vehicle was expertly repaired and you would know it had been damaged. M
They outsourced the claims handling to a third party company which created even more delays. A simple repair ended up taking a month. Will not use again.
Anwen L
Land Rover Insurance & Accident Assistance
5 years ago
Many thanks for your feedback, we've looked into this and found that it wasn't the service of our claims providers that delayed your claim. Your insurer requested you have two estimates before they would authorise the repairs, this unfortunately is out of our hands. Your insurer did not authorise the repairs until the 24th December and I also note that it took them a considerable time to send this authorisation to our approved repair centre. Please accept our sincere apologies but I can see that the team did everything they could to speed this up.
Što Leighton misli o društvu Land Rover Insurance & Accident Assistance:
I had to make a claim as someone drove into the back of my freelander. Rang the insurance company the evening it happened and was told someone would ring me in the morning. Contacted by the company at
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