Hi there, thank you for taking the time to share your feedback.
I'm so sorry to hear that you feel our definition of pre-existing conditions is a misinterpretation, but I can assure you that our intention is not to extort money from customers!
Thank you for bringing this to our attention though - our team will review your comments carefully as part of our regular review and improvement processes. This will help us with making our information and definitions even clearer!
If you have any questions then please do get in touch and we'll be happy to help.
Thanks,
The Bought By Many team