We are extremely sorry and we regret very much if our house was not up to date and did not meet your expectations in every respect. However, we would like to thank you for choosing us for your holiday and for staying in our holiday home. You were always nice and cordial with us. We would have liked to intervene and remedy the situation as far as we could, so that your holiday was as pleasant as possible. We are happy to take note of your criticism and will strive in the future to become even better in order to satisfy our future guests.