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Sturgess Motor Group Recenzije | Recenzije službe za korisnike za https://www.feefo.com/reviews/sturgess-motor-group | Feefo

Prikaz 4,511 recenzije/a

Potrošač od povjerenja

7 months ago

Datum kupovine: 17/01/2024

I recently had the pleasure of purchasing a used car, and I must say that the entire process was smooth, efficient, and delightful. From the moment I stepped into the dealership to the day I drove off

...

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Customer Service - NM

Sturgess Motor Group

7 months ago

Thank you for your kind comments regarding our customer service levels. We are delighted to hear we have looked after you so well.

Pogledajte cijelu recenziju potrošača

Potrošač od povjerenja

7 months ago

Datum kupovine: 20/01/2024

Bought a Fiat 500 recently. Suzanne was incredibly helpful. I would certainly use Sturgess again.

Customer Service - NM

Sturgess Motor Group

7 months ago

As a local business, we are very aware of the importance of customer satisfaction and the likelihood of recommendation, so thank you for your kind comments.

Pogledajte cijelu recenziju potrošača

Potrošač od povjerenja

7 months ago

Datum kupovine: 19/01/2024

Customer Service - NM

Sturgess Motor Group

7 months ago

Thank you for leaving us a review. It is appreciated.

Pogledajte cijelu recenziju potrošača

Potrošač od povjerenja

7 months ago

Datum kupovine: 15/01/2024

I've actually sent a letter that you will receive today or tomorrow, saying how excellent I found my experience, Laurence Ross listened to all I said, he was supportive and informative, so thank you f

...

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Customer Service - NM

Sturgess Motor Group

7 months ago

The team here at Sturgess work hard to make sure we offer excellent advice in a relaxed and non-pressurised way, and we thank you for your kind comments regarding our customer service levels. We are delighted to hear we have looked after you so well.

Pogledajte cijelu recenziju potrošača

Potrošač od povjerenja

7 months ago

Datum kupovine: 12/01/2024

Laurence offered an excellent service in the purchase of our second hand car As we have bought many cars over many years with Sturgess we do always find the level of intense after service/sales far to

...

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Customer Service - NM

Sturgess Motor Group

7 months ago

Thank you for leaving us a review and for your continued business. We do take take notice of other feedback, and note your comments regarding when your car is in for service. We will share this feedback with the Head of Business, Service Manager and Customer Care Manager to see how we can improve what we offer our customers. We already do offer a collection and delivery option, or while you wait service and are happy to work with you to make your experience a little easier to manage.

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Potrošač od povjerenja

7 months ago

Datum kupovine: 08/01/2024

Excellent customer service

Customer Service - NM

Sturgess Motor Group

7 months ago

Many thanks for your kind comments about how your transaction was conducted. We are pleased that we were able to meet with your expectations.

Pogledajte cijelu recenziju potrošača

Potrošač od povjerenja

7 months ago

Datum kupovine: 31/12/2023

Customer Service - NM

Sturgess Motor Group

7 months ago

Thank you for leaving us a review. It is appreciated.

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Potrošač od povjerenja

7 months ago

Datum kupovine: 03/01/2024

I have just purchased a second hand vehicle and was very pleased with the excellent service and giving me time to test drive and reflect. This approach was excellent for me and I purchased the car o

...

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Customer Service - NM

Sturgess Motor Group

7 months ago

As a family owned business, we are keenly aware of the importance of maintaining a good reputation. Thank you for letting us know of your satisfaction.

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Potrošač od povjerenja

7 months ago

Datum kupovine: 08/01/2024

Really good. Very attentive & a really good buy. The only thing really is I found it difficult to reach people on the phone to set up a service plan

Customer Service - NM

Sturgess Motor Group

7 months ago

Thank you for your feedback regarding the recent purchase of your new car. We are pleased we were able to meeting with your expectations. Our Customer Care Team will be in touch to speak to you about your experience regarding setting up a service plan and to see how we may be able to assist further.

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Mrs Grant

Leicester

7 months ago

Datum kupovine: 28/12/2023

Što Mrs Grant misli o društvu Sturgess Motor Group:

The process for buying my new car was confused , chaotic , not smooth . Also key differences from my old car , also a kona electric , not explained, such as reduction in miles per charge , too much t

...

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Customer Service - NM

Sturgess Motor Group

7 months ago

Dear Dr Grant, Thank you for your feedback and your continued business throughout the years. I am sorry we have missed the mark on this occasion. As you know having driven EV’s for the last few years, the miles per charge is totally dependant on external influences such as temperature and conditions. We are very sorry your sales consultant didn’t come back to you after you emailed your concerns and ensure your feedback is shared. I would be keen to help and assist you with any questions or further queries you may have and see how we can put this right for you. Feel free to email or call me on 0116 2363674 Kind Regards Liam Hearne

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O Sturgess Motor Group

Sturgess Motor Group has a long established history as a leading car dealer in Leicestershire. The company was originally founded in 1897 by Walter E. Sturgess when he set up a small shop in the West End of Leicester manufacturing, selling and servicing bicycles known as W.E. Sturgess & Sons. Since 1897, Sturgess Motor Group has grown to become one of the oldest family-operated motor dealers in the UK and also one of the most respected names in UK motor retailing. With a strong reputation for outstanding customer service in the local community and a reputation as a leading motor retailer in the wider community, Sturgess Motor Group has been a trusted name for more than 120 years. Sturgess Motor Group are not the biggest car dealer in the country and have no intentions of being so. Instead, Sturgess Motor Group strive to maintain a reputation as a professional company dealing in high quality vehicles and delivering exceptional customer service to drivers in Leicestershire.

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01162406504

Austral House, Coventry Road, Leicester, Leicestershire, LE9 6QD, United Kingdom

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