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Sturgess Motor Group Recenzije | Recenzije službe za korisnike za https://www.feefo.com/reviews/sturgess-motor-group | Feefo

Prikaz 4,511 recenzije/a

Potrošač od povjerenja

9 months ago

Datum kupovine: 27/11/2023

No customer service, happily break GDPR guidelines.no follow up, nothing. Avoid at all costs and buy from a garage that cares.

Customer Service - NM

Sturgess Motor Group

4 months ago

We take our obligations with respect to GDPR very seriously and under normal circumstances we ensure all personal data left in vehicles is redacted as part of our preparation process. For whatever reason it would appear that a service invoice addressed to the previous owner was left by them in the car when they sold it to us, and we failed to spot it and remove it, or redact the information on it. This was subsequently found by you. We will be following our internal investigation process with regards to this so that we can understand why and where our redaction process fell down and we will remind all of our team of the process, including the importance of this so we can be as confident as we can be that this does not happen again.

Pogledajte cijelu recenziju potrošača

Mr Cartwright

Leicester

9 months ago

Datum kupovine: 27/11/2023

Što Mr Cartwright misli o društvu Sturgess Motor Group:

Very happy with the service it was very professional

Customer Service - NM

Sturgess Motor Group

9 months ago

As a local business, we are very aware of the importance of customer satisfaction and the likelihood of recommendation, so thank you for your kind comments.

Pogledajte cijelu recenziju potrošača

Mr Knott

9 months ago

Datum kupovine: 29/11/2023

Što Mr Knott misli o društvu Sturgess Motor Group:

Can’t rate this company highly enough. First class communication and excellent service. Pleasure to deal with.

Customer Service - NM

Sturgess Motor Group

9 months ago

Many thanks for your kind comments about how your transaction was conducted. We are pleased that we were able to meet with your expectations.

Pogledajte cijelu recenziju potrošača

Mrs Wigg

9 months ago

Datum kupovine: 30/10/2023

Što Mrs Wigg misli o društvu Sturgess Motor Group:

Excellent customer service from the staff at Anstey, nothing was too much trouble.

Customer Service - NM

Sturgess Motor Group

9 months ago

As a family business, customer satisfaction is of paramount importance to us, and we are pleased that we were able to meet with your expectations.

Pogledajte cijelu recenziju potrošača

Mrs Booth

9 months ago

Datum kupovine: 04/11/2023

Što Mrs Booth misli o društvu Sturgess Motor Group:

Very positive experience, no pressure sales just good service thank you

Customer Service - NM

Sturgess Motor Group

9 months ago

Many thanks for your kind comments about how your transaction was conducted. We are pleased that we were able to meet with your expectations.

Pogledajte cijelu recenziju potrošača

Mr Beaumont

9 months ago

Datum kupovine: 31/10/2023

Što Mr Beaumont misli o društvu Sturgess Motor Group:

Efficient friendly and professional…… great car too! Recieved a video about the car. Plenty of options on buying etc. Delivery . Car as described. Good value, and properly checked and retailed honest

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Customer Service - NM

Sturgess Motor Group

9 months ago

As a family owned business, we are keenly aware of the importance of maintaining a good reputation. Thank you for letting us know of your satisfaction.

Pogledajte cijelu recenziju potrošača

Potrošač od povjerenja

9 months ago

Datum kupovine: 03/11/2023

Yes very nice

Customer Service - NM

Sturgess Motor Group

9 months ago

Thank you for your 5* review. It is appreciated.

Pogledajte cijelu recenziju potrošača

Potrošač od povjerenja

9 months ago

Datum kupovine: 07/11/2023

Help me how to operate my first automatic car

Customer Service - NM

Sturgess Motor Group

9 months ago

Thank you for your review. It is appreciated.

Pogledajte cijelu recenziju potrošača

Potrošač od povjerenja

9 months ago

Datum kupovine: 08/11/2023

Perfect customer service, looked after us from start to finish .I would definitely go back and use them again .

Customer Service - NM

Sturgess Motor Group

9 months ago

As a family owned business, we are keenly aware of the importance of maintaining a good reputation. Thank you for letting us know of your satisfaction.

Pogledajte cijelu recenziju potrošača

Mr Gamble

East Leake. Loughborough

9 months ago

Datum kupovine: 26/10/2023

Što Mr Gamble misli o društvu Sturgess Motor Group:

As always at Sturgess Garage. Anstey. offered warm, welcoming and professional service. Have dealt with them for my previous car also. Only downside is the difficulty of parking. Still a 5 star expe

...

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Customer Service - NM

Sturgess Motor Group

9 months ago

As a family owned business, we are keenly aware of the importance of maintaining a good reputation. Thank you for letting us know of your satisfaction. We do take note of your comments regarding parking. As you can imagine, it is an ongoing challenge for us that we do try our hardest with.

Pogledajte cijelu recenziju potrošača

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O Sturgess Motor Group

Sturgess Motor Group has a long established history as a leading car dealer in Leicestershire. The company was originally founded in 1897 by Walter E. Sturgess when he set up a small shop in the West End of Leicester manufacturing, selling and servicing bicycles known as W.E. Sturgess & Sons. Since 1897, Sturgess Motor Group has grown to become one of the oldest family-operated motor dealers in the UK and also one of the most respected names in UK motor retailing. With a strong reputation for outstanding customer service in the local community and a reputation as a leading motor retailer in the wider community, Sturgess Motor Group has been a trusted name for more than 120 years. Sturgess Motor Group are not the biggest car dealer in the country and have no intentions of being so. Instead, Sturgess Motor Group strive to maintain a reputation as a professional company dealing in high quality vehicles and delivering exceptional customer service to drivers in Leicestershire.

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01162406504

Austral House, Coventry Road, Leicester, Leicestershire, LE9 6QD, United Kingdom

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