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Sturgess Motor Group Recenzije | Recenzije službe za korisnike za https://www.feefo.com/reviews/sturgess-motor-group | Feefo

Prikaz 4,511 recenzije/a

Mrs Powell

Billesdon

10 months ago

Datum kupovine: 29/09/2023

Što Mrs Powell misli o društvu Sturgess Motor Group:

Your representative Ellie Chapman I cannot rate highly enough she was very professional and very helpfull nothing was too much trouble for her. help with advice on upgrading our car was much appreci

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Customer Service - NM

Sturgess Motor Group

10 months ago

As a local business, we are very aware of the importance of customer satisfaction and the likelihood of recommendation, so thank you for your kind comments.

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Mr Wright

10 months ago

Datum kupovine: 30/09/2023

Što Mr Wright misli o društvu Sturgess Motor Group:

First class service by the team at Sturgess once again. This was the third car that we’ve purchased from them and they always go the extra mile to get the best deal.

Customer Service - NM

Sturgess Motor Group

10 months ago

Thank you for your kind comments regarding our customer service levels. We are delighted to hear we have looked after you so well and thank you for your continued business.

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Potrošač od povjerenja

10 months ago

Datum kupovine: 30/09/2023

Great customer service

Customer Service - NM

Sturgess Motor Group

10 months ago

Thank you for leaving us a review. Please be assured of our continued interest in you and your car.

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Potrošač od povjerenja

10 months ago

Datum kupovine: 30/09/2023

I came here after a terrible experience at audi i didnt think it could get any worse than there i was wrong I brought a used mercedes My drive away insurance wasnt put on so i drove with no insurance

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Customer Service - NM

Sturgess Motor Group

10 months ago

Firstly, may we apologise for the inconvenience you have experienced. It appears that there were some oversights in the initial process but we do want to clarify that the tax for the vehicle was definitely in place before you took delivery. It' is also important to note that the same-day delivery on a weekend may have contributed to issues you experience, but we understand your concerns and have implemented systems to ensure smoother transactions in the future. We also apologise for the initial warranty duration discrepancy, which has since been rectified. If you do have any further questions or issues, please feel free to reach out to us. Your satisfaction is important to us, and we're here to assist you.

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Mr Johnstone

10 months ago

Datum kupovine: 30/09/2023

Što Mr Johnstone misli o društvu Sturgess Motor Group:

First class service from all the staff and especially Carl Bennett who was very helpful. I really didn't want to part with my car but he produced a good deal and convinced me to change cars and found

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Customer Service - NM

Sturgess Motor Group

10 months ago

Many thanks for your kind comments about how your transaction was conducted. We are pleased that we were able to meet with your expectations.

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Mr Twemlow

10 months ago

Datum kupovine: 29/09/2023

Što Mr Twemlow misli o društvu Sturgess Motor Group:

Slightly uncompromising but generally excellent

Customer Service - NM

Sturgess Motor Group

10 months ago

Thank you for your kind comments on how everything went with your purchase. They will be passed on to all in our Sales Team.

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Potrošač od povjerenja

11 months ago

Datum kupovine: 26/09/2023

Lack of trust, not kept informed, told by email car would be registered in the hour it took a further day not impressed

Customer Service - NM

Sturgess Motor Group

10 months ago

Thank you for taking the time to leave your feedback. We understand that Liam Hearne, our General Sales manager has spoken with your about your issues which actually related to your insurance company, but any remaining issues have been resolved.

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Potrošač od povjerenja

11 months ago

Datum kupovine: 22/09/2023

Good experience from initial visit to showroom to after sales support from salesman.

Customer Service - NM

Sturgess Motor Group

11 months ago

As a family business, customer satisfaction is of paramount importance to us, and we are pleased that we were able to meet with your expectations.

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Potrošač od povjerenja

11 months ago

Datum kupovine: 22/09/2023

Friendly, informative & no sales pressure in a relaxed atmosphere. After making my decision of the model to be purchased & accepting the offered trade in price of my former car everything was explaine

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Customer Service - NM

Sturgess Motor Group

11 months ago

Thank you for your feedback. The team here at Sturgess work hard to make sure we offer excellent advice in a relaxed and non-pressurised way, and we thank you for your kind comments regarding our customer service levels. We are delighted to hear we have looked after you so well.

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Mrs Burbank

11 months ago

Datum kupovine: 24/09/2023

Što Mrs Burbank misli o društvu Sturgess Motor Group:

Service overall was as good as it has been on my previous experiences. However I did have to wait several months for the car which ended up not being the one I ordered but that was not a problem. The

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O Sturgess Motor Group

Sturgess Motor Group has a long established history as a leading car dealer in Leicestershire. The company was originally founded in 1897 by Walter E. Sturgess when he set up a small shop in the West End of Leicester manufacturing, selling and servicing bicycles known as W.E. Sturgess & Sons. Since 1897, Sturgess Motor Group has grown to become one of the oldest family-operated motor dealers in the UK and also one of the most respected names in UK motor retailing. With a strong reputation for outstanding customer service in the local community and a reputation as a leading motor retailer in the wider community, Sturgess Motor Group has been a trusted name for more than 120 years. Sturgess Motor Group are not the biggest car dealer in the country and have no intentions of being so. Instead, Sturgess Motor Group strive to maintain a reputation as a professional company dealing in high quality vehicles and delivering exceptional customer service to drivers in Leicestershire.

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01162406504

Austral House, Coventry Road, Leicester, Leicestershire, LE9 6QD, United Kingdom

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