Thank you for sharing your experience with us. Our team always strives to create the most unique and enjoyable guided vacations for all our guests. We are sorry that some aspects of your trip may not have met your expectations. At Costsaver, we carefully select 3- and 4-star hotels that meet our high quality, service, and comfort standards. Hearing that the accommodation and Choice Experiences needed to meet the expected standards is concerning. We understand that these aspects play a huge role in the overall holiday experience, and we will certainly bring this to the attention of our Quality Control Department to review going forward.
Nevertheless, we hope you enjoyed travelling with our professional Travel Director, Coach Driver, and fellow guests. As a valued guest, we hope to voyage with you again soon and restore your impression of Costsaver.