Costsaver vélemények

Thank you for your beautiful and honest feedback. Our Travel Directors and Coach Drivers are thoroughly trained and possess extensive knowledge of the product and region in which they operate. Furthermore, they are trained to manage our departure professionally and effectively. We are glad they left such a positive impression on you. Our team takes great care in selecting hotels that offer our guests an immersive experience, whether through their proximity to cultural attractions or stunning natural surroundings. We also understand that hotel standards can vary between countries, and we strive to ensure that all our appointed hotels meet our high standards. We apologise for the accommodation aspects not meeting your expectations. Your recommendations have been noted, and feedback has been escalated to our Quality Control Department for further review and appropriate action. Thank you once again for your review. We hope to host you again in the future.

We appreciate you taking the time to share your review with us. We are delighted to learn that you thoroughly enjoyed the itinerary we had planned for you and that our Travel Director was knowledgeable and professional. Our Travel Directors are an integral part of our team, and we take pride in their expertise and commitment to delivering exceptional service. It was our pleasure to have hosted you during the tour, and we look forward to welcoming you back for your next travel adventure.

Thank you for sharing your honest feedback with us. We are delighted you thoroughly enjoyed our Britain and Ireland Explorer itinerary. We are sorry to hear that you felt some of the hotels did not meet our recognised high standards, and we apologise for any discomfort caused. We hope you join us for your next Costsaver journey soon.

Thank you for sharing your positive experience with us. We're delighted you had such a wonderful tour. We've passed your itinerary suggestion to our Product Development team for their consideration, and we hope you'll join us for your next Costsaver journey soon.

Thank you for sharing your feedback with us. We always appreciate receiving feedback about where we're doing well and where we could improve. Most hotels offer a laundry service, and in some cities, Laundromats are also available. However, it is a good idea to pack enough clothing to avoid having to do laundry, as it can sometimes be costly or inconvenient. We apologise if you did not find the Travel Director as personable as you had hoped. We assure you that your feedback has been shared with our Operations Manager for their attention and appropriate action in the future. We understand that hotel standards can vary between countries, and we strive to ensure that all our appointed hotels meet our high standards. However, we apologise that the accommodation aspect of the tour did not meet your expectations. Rest assured, we have shared your feedback with our Quality Control team to ensure that our accommodation continues to provide the best possible experience for our guests. We take the cleanliness and ventilation of our coaches seriously and have implemented measures to ensure their upkeep. While our Travel Directors will encourage guests who feel unwell to wear masks, we cannot make them act responsibly. We understand that preventing the spread of illnesses can be challenging. We apologise that you found our coach to be too cramped. If you require more space, our sister company, Insight Vacations, has coaches specially reconfigured with only 40 seats to provide guests with more legroom similar to business class. Classic Insight Vacations tours accommodate a maximum of 40 travellers, while Small Group departures have only 24. Additionally, Insight Vacations offers an Easy Pace tour option, which allows for relaxed starts, more free time, and up to three days in each location to enhance your travel experience. We appreciate your feedback and hope to offer you an improved experience.