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Costsaver vélemények | https://www.feefo.com/reviews/costsaver-trafalgar ügyfélszolgálati vélemények | Feefo

Mind a(z) 17,537 vélemény megjelenítése

Megbízható vevő

24 days ago

Vásárlás dátuma: 10/08/2024

Costsaver needed to give prices of additional experiences so that could be used when deciding on tour taken.

Mantombi

Costsaver

24 days ago

Thank you for your fantastic review. We're delighted you enjoyed your Majestic Scotland tour. Our website and travel documents have a complete list of the Choice Experiences and their pricing, along with the itinerary, to help you plan your budget. Thank you for your review, and we hope you'll join us again soon.

Vélemények a termékekről

Megbízható vevő

24 days ago

Vásárlás dátuma: 10/08/2024

Our tour director, Ronny, was friendly, knowledgeable, and very helpful. He did a great job educating us on the county, it's history and providing unique experiences. Our driver was simply amazing. I

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Összes olvasása

Vélemények a termékekről

The itinerary was great. We got to see a lot in a short amount of time and I was left wanting to come back and see other parts of the country. The one thing I would say about the hotel in Monteverde

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Összes olvasása

Mantombi

Costsaver

24 days ago

We value your time. We are pleased that the work of our Coach Driver, Local Specialist and Travel Director greatly enhanced your trip. We are confident our future travellers will appreciate the tips mentioned in your review. We hope you've returned home with many incredible memories and will join us for your next guided tour soon.

Simon Greening

Napier

24 days ago

Vásárlás dátuma: 02/08/2024

Mit mondott Simon Greening Costsaver kereskedőről:

Friendly, informative, well organised. Trip went very smoothly and was well paced. A good route with plenty to see and learn about life in Scandinavia.

Vélemények a termékekről

Amanda Curry

Austin, TX

24 days ago

Vásárlás dátuma: 02/08/2024

Mit mondott Amanda Curry Costsaver kereskedőről:

Travelled with Trafalgar before, and Costsaver was an equally amazing experience. Loved the guide and the tours, plus all the hotels were awesome!

Vélemények a termékekről

Megbízható vevő

25 days ago

Vásárlás dátuma: 12/08/2024

Alberta was beautiful and we needed more time there. Three nights in Sun Peaks was a waste of precious time because there was nothing to do. No planned excursions.

Mantombi

Costsaver

24 days ago

We sincerely appreciate your valuable feedback regarding your recent tour. Thank you for your suggestion regarding more free time. Our Product Team will carefully consider all adjustments, and our Operational Teams will review and implement them if possible. We value your suggestion regarding the itinerary change and the accommodation in Sun Peaks, and we have brought this to the attention of our Operations Team. We appreciate your feedback and hope to offer you an improved experience.

Vélemények a termékekről

Luc Lacroix

orleans

25 days ago

Vásárlás dátuma: 05/08/2024

Mit mondott Luc Lacroix Costsaver kereskedőről:

REALLY BAD TRIP.BUS WAS 33 DEGRESS AND IT GOT UP TO 36 DEGREES, UNACEPTABLE. HOTEL ROOM WITH NO AIR CONDITIONING AND LOUD MUSIC TILL MIDNIGHT.

Tebo

Costsaver

25 days ago

Thank you for sharing your review with us. Our top priority is our guests' overall satisfaction. We sincerely apologise for the uncomfortable temperature in the coach during your tour and some hotels. Rest assured, your feedback has been shared with our Quality Control and Product Development Department for further review and appropriate action.

Vélemények a termékekről

Megbízható vevő

25 days ago

Vásárlás dátuma: 15/07/2024

Terrible service! No air conditioning for 2 days...basic..basic service. A travel director who had no sympathy for differing abilities such as one individual who was losing her sight.

Vélemények a termékekről

Itinerary was unbalanced. We had to catch ferries and we were on a tight time line but it would have been helpful if we had stuck to comfort breaks on the itinerary. This would decrease the need to us

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Összes olvasása

Tebo

Costsaver

25 days ago

We appreciate your feedback on your recent tour with Costsaver. We carefully select all our Travel Directors for their professionalism and expect all our representatives to be open and accommodating with our valued guests. We apologise for your negative experience with them. Rest assured, our guests' overall satisfaction is our top priority. With this said, your feedback has been shared with our Operations Manager for review and appropriate action. We're sorry your tour did not meet your expectations. Our Product Department has reviewed your feedback to ensure we continue providing the best possible experience for our guests. We understand that you may not choose to travel with Costsaver again in the future, but we nonetheless wish you all the best in your future vacation endeavours, wherever they may take you. Thank you again for taking the time to review us.

Megbízható vevő

25 days ago

Vásárlás dátuma: 26/07/2024

I was a little unsure about how this lower cost bus tour would go. Our travel director and coach driver soon changed these thoughts. They were so professional and I felt so confident that this was goi

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Összes olvasása

Tebo

Costsaver

25 days ago

Thank you for sharing your review with us. Our Travel Directors and Coach Drivers are thoroughly trained and possess extensive knowledge of the product and region in which they operate. Furthermore, they are trained to manage our departure professionally and effectively. We are glad they left such a positive impression and that you enjoyed the attractions outlined in your itinerary. We apologise for the aspects of your tour that fell short of your expectations. We value your feedback, and it will help us improve our services in the future.

Vélemények a termékekről

El B

London

26 days ago

Vásárlás dátuma: 06/08/2024

Mit mondott El B Costsaver kereskedőről:

Very smooth booking process and Costsavers customer service is quick in responding to queries. I also found that this particular trip was very good value for money considering how much we covered in

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Összes olvasása

Vélemények a termékekről

Megbízható vevő

1 month ago

Vásárlás dátuma: 02/08/2024

Our travel director *Personal details removed by Feefo* was amazing. The drivers and local specialists were very helpful and pleasant. Unforturnately in the 1st hotel of cusco, i was burglarized and

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Összes olvasása

Vélemények a termékekről

the itinerary was great, but the 1st hotel in Cusco was a dissappointment because i was burglarized by the staff and the management did nothing to resolve the matter

Kim

Costsaver

1 month ago

Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your tour in Peru and found the services provided by On the Road and Local Teams exceptional. However, we are sorry to hear about your experience at the Cusco Hotel. Don't hesitate to contact our Guest Relations Department with the relevant details of your booking and a complete account of the incident. One of our team members will be glad to assist you. You can reach us at guestrelationsna@ttc.com.

Nem kaptál meghívót, hogy véleményt írj?

Róla: Costsaver

Lasting travel memories don’t have to cost the earth. Our value tours cover all the essentials, while providing you the building blocks to tailor your dream holiday. With quality transport, accommodation, city tours and plenty of meals included, you’re then able to tailor your trip with our selection of hand-crafted Optional Experiences – or simply uncover each destination your way. That’s the Costsaver way.

Összes olvasása

(0)1481 728121

Picquet House/South Esplanade, St Peter Port, Guernsey, Guernsey, GY1 1AF, Guernsey

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Miért bízz a Feefo véleményekben?

Ismerd meg jobban a Feefo platformot

Costsaver vélemények

Majestic ScotlandTöbb vélemény erről a termékről (3)A termék webhelyének megtekintése

Costa Rica Adventure with GuanacasteThe itinerary was great. We got to see a lot in a short amount of time and I was left wanting to come back and see other parts of the country. The on...Több vélemény erről a termékről (2)A termék webhelyének megtekintése

Highlights of ScandinaviaTöbb vélemény erről a termékről (31)A termék webhelyének megtekintése

Peru ExplorerJam packed! We like a little free time and almost had none. Amazing for the cost. The guide was also fantastic and moving us up in the line. We loved ...Több vélemény erről a termékről (14)A termék webhelyének megtekintése

Wonders of the Canadian RockiesToo much time in Sun Peaks. Not planned very well. Tour director did the best she could. Costsaver should have booked nights in other places rather...Több vélemény erről a termékről (4)A termék webhelyének megtekintése

Britain and Ireland DelightTEMP IN BUS GOT UP YO 36 DEGREESTöbb vélemény erről a termékről (51)A termék webhelyének megtekintése

Britain and Ireland DelightItinerary was unbalanced. We had to catch ferries and we were on a tight time line but it would have been helpful if we had stuck to comfort breaks on...Több vélemény erről a termékről (51)A termék webhelyének megtekintése

Highlights of ScandinaviaWhat a trip. We covered so much territory with ease. Some days were long travel days but our director and driver made it better than I thought it woul...Több vélemény erről a termékről (31)A termék webhelyének megtekintése

Spectacular Canyons National Parks end DenverI have travelled extensively around the globe and I was initially a bit sceptical about booking an organized tour but since I was travelling on my own...Több vélemény erről a termékről (5)A termék webhelyének megtekintése

Peru Explorerthe itinerary was great, but the 1st hotel in Cusco was a dissappointment because i was burglarized by the staff and the management did nothing to res...Több vélemény erről a termékről (14)A termék webhelyének megtekintése

Hogyan gyűjtjük a Feefo véleményeket?

Ki írhat Feefo véleményt?

Hogyan ellenőrizzük a véleményeket?

Hogyan kezeljük a hamis véleményeket?