Costsaver vélemények

Thank you for rating your tour of Italy with us. We are glad your experience was enjoyable, and our Travel Experts were excellent and knowledgeable. We carefully select our Travel Directors and Coach Drivers for their professionalism, passion for service, and insights into their given regions, and it's great to hear that this was demonstrated so well to your group. However, we are disappointed that some aspects of your tour did not meet your expectations, particularly the quality of some hotels and the food. We take pride in carefully selecting hotels that provide our guests with an immersive experience, whether because of their proximity to cultural landmarks or breathtaking natural surroundings. We aim to ensure that every hotel we include offers something distinctive and unforgettable in our itinerary. Choice Experiences are merely suggestions and are not mandatory. Guests are welcome to participate in their preferred activity during their free time. We are sorry that your tour did not meet your expectations. Your feedback has been shared with our Quality and Product Department for further review and possible adjustments to provide our visitors with a better travel experience.

We appreciate your feedback on your recent tour with Costsaver and are sorry that some aspects of it did not meet your expectations. We always strive to provide the most comfortable hotels. However, some places on this itinerary offer only a limited range of hotel choices that can accommodate our requirements for the tour groups. Furthermore, hotel standards can vary between countries, and we strive to ensure that all our appointed hotels meet our high standards. We apologise for any disappointment caused by the hotels. We are glad you enjoyed the attractions outlined in your itinerary, and we hope to see you soon.