Thank you for taking the time to provide your review. We are thrilled that you found the services provided by our On The Road and Local Teams exceptional - they are a great asset to our company. We appreciate your feedback regarding the tour's pace, the hotel accommodation, and the lack of complimentary water, and we apologise for any disappointment caused.
At Costsaver, we care about the planet and follow our Treadright policy to reduce environmental impact. Therefore, we recommend that you pack a reusable water bottle for your trip to reduce plastic waste. Throughout the day, multiple rest stops will be where you can refill your bottle with water or purchase a drink. We also recommend using the Tap-Find Water Anywhere app, which shows you the nearest refill station.
Despite the negative aspects of the tour, we hope that you were able to take away some positive experiences and memories of the beautiful sites of Italy, as well as the new friendships you made. Your feedback is invaluable to us, and we are committed to using it to improve our services for future guests. Thank you once again for your review.
