Costsaver vélemények

Thank you for sharing your experience with us. We have enjoyed reading your detailed feedback and believe our future guests will also appreciate your information. We appreciate you making the most of your experience and choosing to travel with Costsaver.

Thank you for your feedback. We apologise if you felt that the coach was too cramped. If you're seeking more space during your travels, you may want to consider our sister company, Insight Vacations. They offer coaches with 40 seats, providing guests with ample legroom similar to that of business class. Their Classic Insight Vacations tours accommodate a maximum of 40 travellers, while their Small Group departures have only 24 people. Our Travel Directors are trained to identify and encourage unwell guests to wear masks, although we cannot control their actions. We understand the challenges of preventing illness from spreading and advise guests to take personal responsibility by carrying any necessary protective equipment and sanitisers. This information is provided to guests before travelling when we issue the final travel documents, demonstrating our unwavering commitment to your safety. To help our clients prepare and budget accordingly, all optional experience information is preloaded on our website alongside our itineraries and in the travel documents we send you before departure. These optional experiences can only be booked at our guests' discretion. Thank you for sharing your feedback with us.

Thank you for taking the time to share your review with us. At Costsaver, we take pride in our team's professionalism and dedication to exceptional service. However, we understand that ensuring guests visit all the fantastic attractions outlined in our itineraries can lead to busy days and packed schedules. We sincerely apologise that the hotels did not meet your expectations and acknowledge the variations in hotel standards between countries. Kindly note that the hotel allocates all rooms; we have no control over who is assigned which rooms. Thank you again for your feedback.

We appreciate your feedback and hope you enjoyed your Jewels of Italy tour. At Costsaver, we are committed to providing affordable travel packages that cover all the essential aspects of your trip. More importantly, we believe in giving our guests the flexibility to personalise their itineraries according to their preferences, allowing you to control your travel experience. We aim to balance guided exploration and personal time for our travellers. To achieve this, we offer Optional Experiences in addition to our main itinerary. We understand your concern about the cost of these experiences. We provide information about optional experiences on our website alongside our itineraries to assist with your planning and budgeting. We apologise if you had any difficulty locating this information.