Thank you very much for providing feedback. I apologise for the delay in your parcel's arrival. Although it was delivered within our standard delivery time of 2-5 working days, I have forwarded your concerns to our parcel team for further investigation. We will be in touch with you shortly to discuss this matter. In the meantime, I hope you are enjoying your new purchase. This throw is a firm customer favourite, and it's a great choice. Best wishes, Andrew