I will NOT be shopping with Nordgreen ever again. An absolute joke of customer service who are only concerned with themselves rather than helping the customer. If I could give zero stars, I would.
Customer Service Team
Nordgreen
11 months ago
Thank you for sharing your feedback. Upon checking, we were able to offer a resolution, however, we have not heard back from you. We have forwarded your feedback to the relevant team so we can improve the return process which we always strive to do. We appreciate your time.
Best regards,
The Nordgreen Team
Vélemények a termékekről
Ordered a strap based on the size given in the product title only for it to arrive and discover it was half the expected width. Spoke to customer service and they said no refunds.
0
Megosztás
PC
Paul Croft
Hull
11 months ago
Vásárlás dátuma: 13/09/2023
Mit mondott Paul Croft Nordgreen kereskedőről:
Service excellent, speed ok
Vélemények a termékekről
The watch is beautiful and fits perfectly only down side are the hands which are the same colour as the dial very hard to see what time it is in certain light
0
Megosztás
JS
John Sharman
11 months ago
Vásárlás dátuma: 08/09/2023
Mit mondott John Sharman Nordgreen kereskedőről:
I have requested a refund (which I believe has been agreed) because the watch is far too bulky. The watch has been returned as requested, but there is no sign of my refund and cancellation of the four
...
Összes olvasása
Customer Service Team
Nordgreen
11 months ago
Thank you for sharing your feedback. Upon checking, we can confirm that we have processed your refund request and sent you a confirmation email on the 9th of October, which is within the timeframe stated on our website. We appreciate your time.
Best regards,
The Nordgreen Team x
Vélemények a termékekről
The watch is far too bulky and has been returned according to your instructions, but you have not refunded my first payment, or cancelled the four further payments. Please let me know as soon as possi
...
Összes olvasása
0
Megosztás
KT
Kate Thomas
11 months ago
Vásárlás dátuma: 16/08/2023
Mit mondott Kate Thomas Nordgreen kereskedőről:
So sad...ordered a lovely watch for my 60th birthday. Unfortunately it was received by Evri but never delivered. A refund was made quickly and with little fuss which was a relief. But I really wanted
...
Összes olvasása
Customer Service Team
Nordgreen
11 months ago
Thank you for sharing your feedback. We're really sorry for the negative experience. We have forwarded your feedback to our delivery partner and they would like to extend their apologies too. In the future, we recommend considering express delivery service. We appreciate your time. Have a wonderful day! x
Best regards,
The Nordgreen Team
Vélemények a termékekről
Can't comment as sadly I never received the watch.
0
Megosztás
Megbízható vevő
11 months ago
Vásárlás dátuma: 08/09/2023
Straightforward to order online - delivery as described.
Vélemények a termékekről
Watch looks good - clear & easy to read dial and date. Very pleased with the product.
0
Megosztás
Megbízható vevő
11 months ago
Vásárlás dátuma: 07/09/2023
Delivery and quality of goods exceeded expectations.
Vélemények a termékekről
Very pleased with product ordered. Company easy to deal with.
0
Megosztás
TP
Tim Prime
Edinburgh
11 months ago
Vásárlás dátuma: 06/09/2023
Mit mondott Tim Prime Nordgreen kereskedőről:
They are responsive and helpful.
Vélemények a termékekről
Very happy with the watch so far.
0
Megosztás
Megbízható vevő
11 months ago
Vásárlás dátuma: 03/09/2023
5 weeks since ordering. 2 different watches mis-delivered, then out of stock. Customer service polite but useless. Finally refunded. Never again.
Customer Service Team
Nordgreen
11 months ago
Thank you for sharing your feedback. We're really sorry for the negative experience. We can’t fix the past however, you have our commitment to improving the way we communicate especially for out-of-stock orders. Until then, please accept my sincerest apologies on behalf of everyone on the team.
Best regards,
The Nordgreen Team
Vélemények a termékekről
Undelivered on several occasions.
Delivery failure by logistics company then out of stock. I do not have this watch. Utter failure.
0
Megosztás
Megbízható vevő
11 months ago
Vásárlás dátuma: 31/08/2023
Considered packaging and delivery to ensure a good customer experience - I cannot fault and very happy with the appearance and quality of my order.
Vélemények a termékekről
Love the appearance and quality.
0
Megosztás
Megbízható vevő
11 months ago
Vásárlás dátuma: 31/08/2023
Purchased as a gift. Nicely packaged. No other issues. Great product very happy
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading product designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading product designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.