Firstly wrong strap sent , replacement strap that was sent , is the wrong size and will not fit on my watch.
I have asked for a returns label twice but have seen nothing yet
Customer Service Team
Nordgreen
1 year ago
Thank you for sharing your feedback. We're really sorry for the negative experience. We have checked our records and it shows that you ordered size 20mm therefore when the wrong strap was sent, we followed the size you initially picked. We have then provided options that would work for you. We appreciate your time. Best regards, The Nordgreen Team
Vélemények a termékekről
Wrong strap sent twice , I have said what watch I have
0
Megosztás
Megbízható vevő
1 year ago
Vásárlás dátuma: 01/11/2022
The delivery speed was great - took about 3/4 days to get to the UK
Vélemények a termékekről
The gift wrapping was an excellent extra! It was also really easy to pick where i wanted my donation to go! Absolutely love the initiative
I'm really happy with my watch! It's an amazing accessory no matter the occasion. It looks really good for everyday wear as well as more special events
0
Megosztás
IT
Ian Thomson
1 year ago
Vásárlás dátuma: 23/11/2022
Mit mondott Ian Thomson Nordgreen kereskedőről:
Speedy delivery well packaged and a great quality product
Vélemények a termékekről
slender and refined. Can be just as classy wearing casual or more formal clothes.
0
Megosztás
Megbízható vevő
1 year ago
Vásárlás dátuma: 31/10/2022
The website kept jumping and I couldn't order a free strap
Delivery was very quick which was good
Customer Service Team
Nordgreen
1 year ago
Thank you for sharing your feedback, both positive and constructive. We apologize for the issue encountered on the website. We have forwarded your feedback to the relevant team and we will take that into consideration. Thank you for your time.
0
Megosztás
Megbízható vevő
1 year ago
Vásárlás dátuma: 30/10/2022
Good service, item as shown and great quality.
0
Megosztás
JN
Jennifer Needham
1 year ago
Vásárlás dátuma: 29/10/2022
Mit mondott Jennifer Needham Nordgreen kereskedőről:
Poor customer service lack of information
Customer Service Team
Nordgreen
1 year ago
Thank you for sharing your feedback. We're really sorry for the negative experience. We can’t fix the past however, you have our commitment to improving the way we communicate especially for out-of-stock orders. Until then, please accept my sincerest apologies on behalf of everyone on the team.
0
Megosztás
Megbízható vevő
1 year ago
Vásárlás dátuma: 19/10/2022
Service was really quick
0
Megosztás
Megbízható vevő
1 year ago
Vásárlás dátuma: 22/10/2022
Good product. Good pruce. Good delivery.
Vélemények a termékekről
0
Megosztás
IM
Ian Mairs
1 year ago
Vásárlás dátuma: 23/10/2022
Mit mondott Ian Mairs Nordgreen kereskedőről:
Not good with regards to the watch strap unfortunately. Is hard to work out the right measurements on the website, so I went for one in the middle hoping it would be right. Turns out just a little too
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Összes olvasása
Customer Service Team
Nordgreen
1 year ago
Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to our attention. We are more than willing to work with you on this. Please send an email to hello@nordgreen.com referencing your order number so we can proceed. We look forward to hearing from you.
Vélemények a termékekről
As above As above As above
0
Megosztás
Megbízható vevő
1 year ago
Vásárlás dátuma: 23/10/2022
My wife bought me the watch for my birthday. While it looks good on the wrist there are two small problems; I can hardly see the hands to tell what time it is and I definitely cannot see the date. Apa
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Összes olvasása
Customer Service Team
Nordgreen
1 year ago
Thank you for sharing your feedback, both positive and constructive. We have forwarded your review to our product team and we will take that into consideration for further improvement. We appreciate your time.
Vélemények a termékekről
Can’t see the hands because they are too dark or read the date because the numbers are way too small.
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading product designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading product designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.