Hi Stephen, thank you for your feedback. This fixture is eligible for a deposit payment, at the checkout page you would have been offered this option to either pay in full or pay by deposit. You would have needed to select 'pay by deposit'. As per our booking conditions, regards to fixture changes, section 17 refers to more information about fixture changes and I have listed this below;
https://www.sportsbreaks.com/Terms-and-Conditions
Please Note: Where a weekend fixture is rescheduled for any reason whatsoever to a different kick-off time on the same weekend, we’ll offer you the option to change the night of your accommodation booking to coincide with the fixture change, subject to availability with no amendment fees. Where a midweek (Monday-Friday) fixture is rescheduled for any reason whatsoever to a different time within 36 hours of the previously confirmed start time then we’ll offer you the option to change the night of your accommodation booking to coincide with the fixture change, subject to availability with no amendment fees. If the price of the new Arrangement is higher, this must be paid by you. If the price of the new Arrangement is lower, we’ll refund you the difference in price. This change doesn’t constitute a Significant Change and no refund will be payable if you cancel your Arrangements.
If the fixture moves outside of 36hrs you will be offered a full refund.
Fixture changes are managed by the Premier League, as and when these are announced we will communicate any changes to customers by email outlining your options.
Should you need any further clarification on this, our friendly team are available via telephone or email from 8.30am - 7.00pm Monday - Friday, and 8.30am - 6.00pm on Saturdays.
Many thanks
Chelsea
