Hi Graeme,
Thanks for your feedback. We're extremely sorry that some of our customers were affected by an issue at the checkout on 16th June 2022. Our web developers managed to resolve this issue around 5.30pm, and put a fix in place to prevent reoccurrence.
Regarding the Man Utd membership, the total cost of your match break includes a membership automatically and this element is non-refundable. You'll be contacted by the memberships team at the club once you've attended the game, and it will be at this point you will be able to advise the team you already have a membership so you are not opted in to a new one, and discuss what options are available to you.
Thanks for your feedback, and we hope you enjoy the match!
sportsbreaks.com