TBRN vélemények

Thank you for your great review and 5-star rating! We're delighted to hear that you had a great experience with our service. It's wonderful to know that our team efficiently organised the contractor and that the repairs were carried out to a high standard!

We appreciate your 5-star rating and review, thank you! We're delighted to hear that you found our team helpful and efficient throughout the process! It's fantastic to know that our contractor, Smartroof Construction, delivered exemplary service, even in challenging weather conditions!

Good Morning, We appreciate you taking the time to share your feedback with us. It's invaluable in our continuous efforts to improve our service. Following your comments, our Contractor Performance Manager has conducted a review with the involved contractor. It was noted by the attending surveyor that you were unavailable during the scheduled survey time, which resulted in no observations being recorded about the access to utilities for the repair work. Rest assured, had we been aware of any access issues, our contractor would have arranged suitable alternatives to ensure the repair process was both quick and efficient. That being said, we're glad to hear that you are pleased with the completed repair work. We understand this might not fully address your concerns, and we're here to listen and discuss any further details you'd like to share. Please don't hesitate to reach out to us at customerservice@tbrn.co.uk - Kind regards, Laura

Thank you for taking the time to leave a 5-star review. We're thrilled to hear that you're pleased with the repair and how smoothly your claim was handled!

Many thanks for your 5-star review and rating!

Good Morning, Thank you for leaving your feedback. We would appreciate if you could provide us with more information for the low score. As per the survey questions, this review relates to the emergency repairs which were carried out at your property on the 20th February. As per our call with you on the 21st February, our client deals with any remedial works following the emergency repair as we are not appointed to deal with this. We await your further feedback. Kind regards, Laura

We're delighted to hear about the effectiveness and efficiency of our admin team. Your understanding as we navigated the repair process is greatly appreciated, and we're happy to have successfully resolved everything to your satisfaction!

Thank you for your great review and 5-star rating!

We appreciate you taking the time to leave your excellent feedback and 5-star rating, thank you!

Many thanks for your fantastic review and 5-star rating! We appreciate your kind words and we are glad we could provide excellent service, rain or shine!