Astrid and Miyu tidak lagi menjadi pelanggan aktif Feefo
Menampilkan seluruh 7,879 ulasan
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Mengxue Xia
8 years ago
Tanggal pembelian: 13/11/2015
Apa yang dikatakan Mengxue Xia tentang Astrid and Miyu:
I used promotion code and shopping bag showed I can get a free gift(Taurus Bracelet) but I haven't received that. I think it is an man made error caused by a member of your staff
Astrid & Miyu
Astrid and Miyu
8 years ago
Hi,
Thanks you for your feedback. We apologise if there has been some error and the bracelet hasn't reached your. Please accept our sincere apologies on this matter and we hope that this misunderstanding will not change your view over Astrid & Miyu. We will email you shortly to issue a personal apology.
Ulasan produk
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Pelanggan Tepercaya
8 years ago
Tanggal pembelian: 11/11/2015
The product is pretty cool
Ulasan produk
The bracelet is fantastic
Astrid & Miyu
Astrid and Miyu
8 years ago
Hi,
Always lovely to hear that our customers are happy and enjoy our pieces. We hope your initial bracelet becomes your signature piece for everyday as well as on special occasions.
Happy festive season!
Astrid & Miyu Team
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Pelanggan Tepercaya
8 years ago
Tanggal pembelian: 10/11/2015
excellent service , fabulous jewellery !!
Ulasan produk
really delicate and pretty!
Astrid & Miyu
Astrid and Miyu
8 years ago
Hi P.,
Great to hear that our customers are satisfied and happy. Initial rings are always good addition to the outfit as well as stocking fillers. Pair them with zodiac bangle or initial bangles for ultimate personalised gift.
Happy festive season!
Astrid & Miyu Team
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Pelanggan Tepercaya
8 years ago
Tanggal pembelian: 10/11/2015
not bad
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Astrid & Miyu
Astrid and Miyu
8 years ago
Hi,
We are sorry to hear what has happened. Our jewellery is very delicate, however, by all means shouldn't have broken. We apologise for the experience you've had and we would like to make it up to you.
Again, we sincerely apologise for the inconvenience.
We will email personal apology to your email.com
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KE
Kelly
8 years ago
Tanggal pembelian: 24/10/2015
Apa yang dikatakan Kelly tentang Astrid and Miyu:
In my recent order, I made a return of 2 necklaces.
So I have followed all the A&M returning procedures, use their prepaid return label and packed with original package and sent back to the post off
...
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Astrid & Miyu
Astrid and Miyu
8 years ago
Hi Jiali,
We truly apologise for the unpleasant experience you've have had. So far we have always received customer parcels back but thank you for flagging up to us, it is something that we will investigate and look into.
We hope that we can sort this incident and it will not change your view over Astrid & Miyu. We value all our customers and their satisfaction, there for we will email you personally to issue a personal apology.
KE
Kelly
8 years ago
Astrid & Miyu did the full refund of the £400 to me although the parcel did not been found, as well as a gift card as apology token. Helpful customer service, always quick response, and communicate effectively, will shop again.
KE
Kelly
8 years ago
Astrid & Miyu did the full refund of the £400 to me although the parcel did not been found, as well as a gift card as apology token. Helpful customer service, always quick response, and communicate effectively, will shop again.
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Pelanggan Tepercaya
8 years ago
Tanggal pembelian: 09/11/2015
Easy to order and speedy delivery :)
Ulasan produk
Love my new ear cuff, I wear it all the time!!
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Pelanggan Tepercaya
8 years ago
Tanggal pembelian: 05/11/2015
Website is very easy to browse, and I received the order the next day.
Ulasan produk
Beautiful jewellery. I will certainly be coming back for more.
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Pelanggan Tepercaya
8 years ago
Tanggal pembelian: 02/11/2015
I didn't receive any thing
Astrid & Miyu
Astrid and Miyu
8 years ago
Hi,
We are sorry to hear about your unpleasant experience regarding the delivery and we sincerely apologise for that. Unfortunately, sometimes parcels take longer to arrive due to post office internal operations. We hope that this experience hasn't affected your opinion over Astrid & Miyu.
We will email you to issue a personal apology.
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Pelanggan Tepercaya
8 years ago
Tanggal pembelian: 27/10/2015
quick delivery. great customer service.
Ulasan produk
delicate and trendy. much more delicate and refined in real life
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Pelanggan Tepercaya
8 years ago
Tanggal pembelian: 17/08/2015
Had to wait for a couple of months as the design was out of stock. However, delivery was prompt post notification of availability.
Ulasan produk
The price is a bit steep. Other than that, the ring is beautiful and the chain shard design is very unique.
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Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
