Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Astrid and Miyu Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/astrid-and-miyu | Feefo

Menampilkan seluruh 7,879 ulasan

Pelanggan Tepercaya

9 years ago

Tanggal pembelian: 29/04/2015

Order came after about 6 weeks. Was told it was out of stock after I ordered it. The ring was a birthdays present so came late. No good will gesture given, probably won't use again.

Sarah Dawson

Astrid and Miyu

9 years ago

Thank you for your feedback and very sorry to hear about your order. When a product is on pre-order, you should have been notified about this straight away with an option to change your order if needed. We take all our customers feedback very seriously and use it to improve our customers experience with Astrid & Miyu. As an apology,please accept a £10 gift voucher for you to us on our site. Please enter the code, SORRY4291 at the checkout to redeem your voucher. Kind REegards, Astrid & MIyu

Ulasan produk

Pelanggan Tepercaya

9 years ago

Tanggal pembelian: 06/01/2015

Lovely rings thank you :)

Ulasan produk

Nicola West

London

9 years ago

Tanggal pembelian: 15/01/2015

Apa yang dikatakan Nicola West tentang Astrid and Miyu:

very fast delivery

Ulasan produk

Very poor quality. Gold plating wore off almost immediately and turned my finger green. Would definitely not pay this money for such a poor product again, very diappointed :(

Sarah Dawson

Astrid and Miyu

9 years ago

Thanks you for your feedback, we take all of our customers feedback very seriously. We are very sorry to hear this and would be more than happy to exchange this for you. Please email us at customercare@astridandmiyu.com with your details and someone will respond to you as soon as possible. Kind Regards Sarah

Pelanggan Tepercaya

9 years ago

Tanggal pembelian: 11/04/2015

Service and packaging were great

Ulasan produk

Not worth the money. After a couple of hours of wearing the ring my finger was green and after a few days of wearing the bracelet the colour is starting to change

Sarah Dawson

Astrid and Miyu

9 years ago

Thanks you for your feedback, we take all of our customers feedback very seriously. We are very sorry to hear this and would be more than happy to exchange these items for you. Please email us at customercare@astridandmiyu.com with your details and someone will respond to you as soon as possible. Kind Regards, Astrid & Miyu.

Pelanggan Tepercaya

9 years ago

Tanggal pembelian: 27/05/2015

Good products nice packaging

Ulasan produk

Pelanggan Tepercaya

9 years ago

Tanggal pembelian: 11/06/2015

Astrid and Miyu always provide a great service, fast shipping and most importantly their jewellery is pretty and delicate. Lovely pieces!

Ulasan produk

David B

Manchester

9 years ago

Tanggal pembelian: 05/01/2015

Apa yang dikatakan David B tentang Astrid and Miyu:

Quick service, delivered on time and packaged well.

Ulasan produk

Pelanggan Tepercaya

9 years ago

Tanggal pembelian: 20/04/2015

Excellent service

Ulasan produk

- I noticed that a small area discoloured within about a week or two within buying it - The appearance looks low quality because you can see blobs of gold, the plating isn't smooth - The midi ring onl

...

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Sarah Dawson

Astrid and Miyu

9 years ago

Thank you for your feedback. Sorry to hear that you aren't happy with your product. We would be more than happy to exchange your ring for you. Please email customercare@astridandmiyu.com with your details and someone will get back to you straight away. Kind Regards Astrid & MIyu

Pelanggan Tepercaya

9 years ago

Tanggal pembelian: 28/04/2015

After I bought this ring, my card details were revealed! And so did my friend! I hope you can really check ur website Operations

Sarah Dawson

Astrid and Miyu

9 years ago

We are deeply sorry to hear this and can assure you that our website is now fully secure and we do not hold customers card details on our site. As an apology for this, please accept a £10 gift voucher to spend on our website. Please enter the code: SORRY1210 in the gift voucher section on our website. Kind Regards Sarah

Ulasan produk

Pelanggan Tepercaya

9 years ago

Tanggal pembelian: 08/06/2015

Excellent. Lovely design, good price and faultless delivery. Thank you.

Ulasan produk

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Tentang Astrid and Miyu

Astrid & Miyu designers of unique, timeless, classical quality jewellery

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+448081649746

Edinburgh House, Unit 203, 170 Kennington Lane, London, Greater London, SE11 5DP, United Kingdom

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Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?