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Menampilkan seluruh 3,658 ulasan
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Paul King
West London
5 years ago
Tanggal pembelian: 10/02/2019
Apa yang dikatakan Paul King tentang Bargainlateholidays.com:
I was initially attracted to the click bait on Facebook. The holiday offered quickly escalated from £376 to nearly £500. It wasn't clear that the flight was multi-stop and once the holiday / flights w
...
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Helen
Bargainlateholidays.com
5 years ago
Hi Paul,

Thank you for leaving a review.

We understand it can be frustrating if the final price of the holiday is higher than expected and we sincerely apologise for the inconvenience this caused. Please be assured that we will pass this feedback onto the relevant department for further review.

We hope that you were still able to enjoy your holiday and we would love the opportunity to improve your opinion on our service if you do ever choose to book with us again.

Kind regards,

Helen
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Zoe Ferguson
5 years ago
Tanggal pembelian: 03/11/2018
Apa yang dikatakan Zoe Ferguson tentang Bargainlateholidays.com:
Service was horrific from start to finish! They booked our flights through their own email instead of mine, the extras ran into hundreds for the simplest of things, advisors can hardly understand Engl
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Helen
Bargainlateholidays.com
5 years ago
Hi Zoe,

Thank you for taking the time to leave a review.

We're terribly sorry to hear that your recent booking experience was not a positive one. We can completely understand how frustrating this must have been and sincerely apologise for the mistakes.

We hope that you were still able to enjoy your holiday and we would love the opportunity to improve your opinion on our service if you ever choose to book with us again.

Kind regards,

Helen
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PS
Peter Sizer
5 years ago
Tanggal pembelian: 24/02/2019
Apa yang dikatakan Peter Sizer tentang Bargainlateholidays.com:
The whole process was trouble free.
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Helen
Bargainlateholidays.com
5 years ago
Hi Peter,

Thank you for sharing your feedback.

We're happy to hear that everything went smoothly for you throughout the booking process. This is exactly the kind of experience we hope our customers have!

We trust that you had a wonderful holiday and we look forward to helping you plan your next one.

Kind regards,

Helen
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AM
Alison Mortimer
5 years ago
Tanggal pembelian: 30/01/2019
Apa yang dikatakan Alison Mortimer tentang Bargainlateholidays.com:
From the start their IT systems didn't work. When I rang them it too 3 phone calls to get ANY sense out if them (the first 2 people I spoke to couldn't even find my booking even though I gave them the
...
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Helen
Bargainlateholidays.com
5 years ago
Hi Alison,

Thank you for taking the time to leave a review.

We always aim to provide excellent customer service so we're terribly sorry to hear that your recent booking experience was not a positive one. Please be assured that we will pass your feedback onto the relevant department for further review as we are always looking for ways to improve our service.

We hope that you were still able to enjoy your holiday and we would love the opportunity to change your opinion on our service if you do ever choose to book with us again.

Kind regards,

Helen
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Pelanggan Tepercaya
5 years ago
Tanggal pembelian: 16/09/2018
Cheap and cheerful
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Helen
Bargainlateholidays.com
5 years ago
Hi there,

Thank you for sharing your feedback.

We're delighted to see that you received 5 star service when making your recent booking. This is exactly the kind of experience we hope our customers have!

We trust that you had a fantastic holiday and we look forward to helping you with future bookings.

Kind regards,

Helen
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IC
India Chaplin
5 years ago
Tanggal pembelian: 01/09/2018
Apa yang dikatakan India Chaplin tentang Bargainlateholidays.com:
Communication was challenging as phones weren't always answered. Booking was all done and documents were sent but no proactive discussions on things like checking in, bags, etc. Dont think I saved any
...
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Helen
Bargainlateholidays.com
5 years ago
Hi India,

Thank you for taking the time to leave a review.

We're sorry to hear that your recent booking experience was not more of a positive one. We always aim to provide the best customer service so we apologise that you found communication was difficult. Please be assured that we will pass this feedback onto the relevant department for further review.

We hope that you had a very lovely holiday and we would love to see you booking with us again.

Kind regards,

Helen
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JS
John Saunders
Dumbarton
5 years ago
Tanggal pembelian: 27/02/2019
Apa yang dikatakan John Saunders tentang Bargainlateholidays.com:
Very professional, excellent staff who attended promptly to all aspects of our holiday
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Helen
Bargainlateholidays.com
5 years ago
Hi John,

Thank you for leaving a review.

We're delighted that you had such a positive experience booking with us! In regards to the hotel, we are sorry that this was not as you expected and we hope that it didn't cause too much inconvenience to your holiday. We would love the opportunity to find a better suited deal for you if you ever choose to book with us again.

Kind regards,

Helen
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JV
Jennifer Veale
5 years ago
Tanggal pembelian: 18/02/2019
Apa yang dikatakan Jennifer Veale tentang Bargainlateholidays.com:
Great value... had a mix up with the online booking and ended up paying more for my holiday than I had originally... but they made a concerted effort to sort out the problem and all in all were pretty
...
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Helen
Bargainlateholidays.com
5 years ago
Hi Jennifer,

Thank you for leaving a review.

We're happy to hear that overall you were satisfied with the service you received during the booking process! We trust that you had a lovely holiday and we hope to see you booking with us again.

Kind regards,

Helen
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HS
Helen Smith
Dublin
5 years ago
Tanggal pembelian: 16/01/2019
Apa yang dikatakan Helen Smith tentang Bargainlateholidays.com:
Everything was lovely, except the rooms in the hotel. They were certainly not 4 star!!! 2 star at the most. Most disappointing. They were apartments, with the kitchen part, partitioned off. The comple
...
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Helen
Bargainlateholidays.com
5 years ago
Hi Helen,

Thank you for taking the time to leave a review.

Firstly we'd like to apologise that the hotel was not as you expected. We work hard at finding the best deals and hotels for our customers so it's disappointing to hear that this was not the case.

We hope that you received a high standard of customer service throughout the booking process and we hope that you were still able to enjoy your holiday.

Kind regards,

Helen
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Pelanggan Tepercaya
5 years ago
Tanggal pembelian: 13/01/2019
I thought we'd booked with Jet2, but whoever they were trading as the service was excellent, the hotel as described: VERY pleased we paid for an upgrade!
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Helen
Bargainlateholidays.com
5 years ago
Hi there,

Thank you for taking the time to leave a review.

We work hard at providing excellent customer service so we're delighted to hear about your recent booking experience!

We trust that you had a very lovely holiday and we look forward to helping you with future bookings.

Kind regards,

Helen
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0
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Tentang Bargainlateholidays.com
We are the home of excellent holidays at affordable prices. Whether it’s a cheap last minute holiday to Spain, a luxury break in the Caribbean, Golfing in the Algarve or shark diving in Cape Town, we offer it all.. We are fully ATOL protected and ABTA members, so you can be assured that your holiday booking is safe with us. So whether it’s a beach break to soak up the sun, a cruise experience, short city break or a fully active diving or skiing trip, it’s all waiting for you here at great prices!
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020 8447 2086
Jetline Holidays, Unit 4, First Floor, Colindale Business Centre, 126-128 Colindale Avenue, London NW9 5HU, London, Greater London, NW9 5HU, United Kingdom
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Tentang Bargainlateholidays.com
We are the home of excellent holidays at affordable prices. Whether it’s a cheap last minute holiday to Spain, a luxury break in the Caribbean, Golfing in the Algarve or shark diving in Cape Town, we offer it all.. We are fully ATOL protected and ABTA members, so you can be assured that your holiday booking is safe with us. So whether it’s a beach break to soak up the sun, a cruise experience, short city break or a fully active diving or skiing trip, it’s all waiting for you here at great prices!