Hi there,
Thank you for taking the time to leave a review.
Firstly we'd like to apologise for the system error which meant you had to fly to a different airport. We understand it can be frustrating if the final price of the holiday is higher than expected and we hope this didn't cause too much inconvenience.
Please be assured that we will pass your feedback onto the relevant department for further review as we are always looking for ways to improve our service.
We hope that you were still able to enjoy your holiday and we would love the opportunity to find a better suited deal for you if you ever choose to book with us again.
Kind regards,
Helen