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MC
Mr and Mrs Barrett-Chapman
Torrington Devon
6 years ago
Tanggal pembelian: 10/01/2018
Apa yang dikatakan Mr and Mrs Barrett-Chapman tentang Bond Oxborough Phillips:
Allow more than ten minutes for a visit. Even when we asked for a second visit the agent kept looking at his watch and asking if we were done.
Pestered re our progress.
Susan
Bond Oxborough Phillips
6 years ago
Thank you for your review. We appreciate all feedback in our quest to take our customer service to the highest level. With regards to your comments we do allow at least 15 minutes for a viewing and sometimes up to an hour or more for a larger property. Usually 15 minutes is a sufficient amount of time to view a one bedroom ground apartment such as the one you have bought through us but I appreciate everyone is different and have different requirements. I apologise if my colleague came across as rushed and am sure this was not his intention. We do try to accommodate anyone who wishes to view with us to the best of our ability. For this reason we offer viewings seven days a week and will often work into the evening to make sure everyone gets a chance to see all the properties on their list. We also happily attend viewings for buyer measure ups etc once an offer has been agreed. I am sorry that you felt pestered during the progression of the sale. We aim to keep all sales moving along towards exchange and to keep all parties fully informed of developments. Our fall through rate for sales is well below the national average and this is due to consistent and thorough communication. I would like to thank you for making a purchase through Bond Oxborough Phillips and am sorry that we did not meet all your expectations on this particular occasion.
Apa yang dikatakan Mr T Prowse tentang Bond Oxborough Phillips:
Excellent service for viewings and general communications.
Nicolas Delicata particularly helpful and supportive.
Perhaps the whole service should be a little bit more understanding to first time buy
They kept me fully informed about viewings. Chased potential buyers and promoted my house.
Monitored the progress of interested buyers.
Always pleasant and helpful
We're Bond Oxborough Phillips, an independent estate agency with offices based in North Devon and North Cornwall. We've been successfully selling and letting property for over 25 years.
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Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
We're Bond Oxborough Phillips, an independent estate agency with offices based in North Devon and North Cornwall. We've been successfully selling and letting property for over 25 years.
