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Budget Direct Insurance Ulasan

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Budget Direct Insurance is an online insurer for car, motorcycle and travel, based in Singapore.

Layanan
4.7
/5
Produk
4.6
/5

5

4

3

2

1

1,131

228

23

9

25

1,416

peringkat selama setahun terakhir

Menampilkan seluruh 9,863 ulasan
Pelanggan Tepercaya
15 days ago
Tanggal pembelian: 03/09/2024
good.
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Pelanggan Tepercaya
15 days ago
Tanggal pembelian: 03/09/2024
Adequate. Fast.
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Pelanggan Tepercaya
15 days ago
Tanggal pembelian: 04/09/2024
First timer with Budget Direct Insurer, excellent service from customer service team who was able to clarify my queries and provide all the information needed for me to accept the qoutation whole hear
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Pelanggan Tepercaya
15 days ago
Tanggal pembelian: 04/09/2024
Staff can speak my preferred language and are patient with my questions, etc. Mr Max Tee is good!
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Pelanggan Tepercaya
15 days ago
Tanggal pembelian: 04/09/2024
The service was swift and nice. But since it was all over the phone, I am very wary that it can be a scam call. Especially when the agent starts asking me for a lot of personal information that I have
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Ren.A
Budget Direct Insurance
14 days ago
Hi, Thank you for your feedback, and we’re glad to hear that you found the service swift and helpful. We completely understand your concerns regarding providing personal and payment details over the phone. Rest assured, our payment process is designed with your security in mind. When making a payment, your credit card details are entered directly into our secure payment system. For your protection and in compliance with PDPA guidelines, our agents do not have access to your card information. Additionally, all payment details are encrypted to ensure complete privacy. To further enhance your convenience, when a quote is generated, you’ll receive a link to log in to the account manager portal. From there, you can easily complete your purchase online using the same link. We greatly appreciate your valuable input, as we’re always striving to improve our processes. If you have any questions or need further assistance, our customer support team is ready to help. You can reach us by phone or email during our support hours: 8am to 8pm, Monday to Friday, and 9am to 3pm on Saturdays (closed on Sundays and public holidays). Have a great day ahead! Ren Budget Direct Insurance 6221 2111 or help@budgetdirect.com.sg
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Pelanggan Tepercaya
15 days ago
Tanggal pembelian: 04/09/2024
customer service is helpful
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Pelanggan Tepercaya
15 days ago
Tanggal pembelian: 04/09/2024
👍🏼
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JE
Jeffrey
Singapore
15 days ago
Tanggal pembelian: 04/09/2024
Apa yang dikatakan Jeffrey tentang Budget Direct Insurance:
I had the misfortune of needing to make a travel claim due to an incident during my trip. The claims department was quick to respond and assigned a dedicated staff (Michael) to me. He followed up wi
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KC
Kim Chen
City
15 days ago
Tanggal pembelian: 02/09/2024
Apa yang dikatakan Kim Chen tentang Budget Direct Insurance:
Need to improve when providing relevant information to the client.
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Ren.A
Budget Direct Insurance
15 days ago
Hi, Your feedback on our claims service is critical to us.  Please allow us some time to check with our team internally on your feedback, and we will get back to you shortly on the investigation. If you have any further enquiries about your claim, please call us 6221 2199 (Claims hotline) or email claims@budgetdirect.com.sg. Many thanks for your patience, Ren Budget Direct Insurance 6221 2111 or help@budgetdirect.com.sg
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Pelanggan Tepercaya
16 days ago
Tanggal pembelian: 03/09/2024
Very helpful agent, thanks
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Tentang Budget Direct Insurance
Budget Direct Insurance is the trading name of Auto & General Insurance (Singapore) Pte. Limited, which is licensed by the Monetary Authority of Singapore ("MAS"). We are bound by MAS regulations and requirements for insurers. We're part of an international insurance group which provides insurance solutions for millions of policyholders worldwide. The Group includes one of the largest direct personal lines insurers in South Africa and one of the largest personal lines insurance intermediaries in the United Kingdom. The Group is headquartered in the British Isles, generates more than US$2b in annual revenues, and operates from offices across four continents. At Budget Direct Insurance, we're making it easier for Singaporeans to buy quality cover at cheaper prices.
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190 Clemenceau Avenue, #03-01, Singapore Shopping Centre, Singapore, Central Region, 239924, Singapore
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Tentang Budget Direct Insurance
Budget Direct Insurance is the trading name of Auto & General Insurance (Singapore) Pte. Limited, which is licensed by the Monetary Authority of Singapore ("MAS"). We are bound by MAS regulations and requirements for insurers. We're part of an international insurance group which provides insurance solutions for millions of policyholders worldwide. The Group includes one of the largest direct personal lines insurers in South Africa and one of the largest personal lines insurance intermediaries in the United Kingdom. The Group is headquartered in the British Isles, generates more than US$2b in annual revenues, and operates from offices across four continents. At Budget Direct Insurance, we're making it easier for Singaporeans to buy quality cover at cheaper prices.