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Budget Direct Insurance Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/budget-direct-insurance | Feefo

Menampilkan seluruh 9,869 ulasan

Francis

Singapore

1 month ago

Tanggal pembelian: 06/08/2024

Apa yang dikatakan Francis tentang Budget Direct Insurance:

Was attended by Diren. He was polite, courteous, and helpful in assisting me in my application for the new insurance. He also went the extra mile to help me make sure how to go about cancelling my exi

...

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Lee Michael

Singapore

1 month ago

Tanggal pembelian: 07/08/2024

Apa yang dikatakan Lee Michael tentang Budget Direct Insurance:

All service staff are very knowledgeable well versed in their products. Always polite calm professional and most importantly cheerful and patient. Spoken to Claudia found her to be possessing all the

...

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Kim Sai

1 month ago

Tanggal pembelian: 07/08/2024

Apa yang dikatakan Kim Sai tentang Budget Direct Insurance:

Good service from your staff

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Pelanggan Tepercaya

1 month ago

Tanggal pembelian: 24/07/2024

Staff are knowledgeable and helpful. Thanks

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Pelanggan Tepercaya

1 month ago

Tanggal pembelian: 05/08/2024

Too much details to enter for a regular customer

Xin

Budget Direct Insurance

27 days ago

Hi there, thank you for your feedback. We're very sorry to hear you had a less-than-ideal service experience. It is our goal for all our customers to receive 5-star service. The information are necessary to ensure that we provided you with the right cover. We seek your understanding on this. Should you have any other queries at all - call us at 6221 2111 or email us at help@budgetdirect.com.sg, we are here for you from 9am to 8pm, Mondays to Fridays and 9am to 3pm on Saturdays (closed on Sundays and public holidays). We wish you a good day ahead! Xinn Budget Direct Insurance 6221 2111 or help@budgetdirect.com.sg

Ulasan produk

Serine

Singapore

1 month ago

Tanggal pembelian: 06/08/2024

Apa yang dikatakan Serine tentang Budget Direct Insurance:

Bad

Xin

Budget Direct Insurance

1 month ago

Hi Serine, Your feedback on our claims service is critical to us. Please allow us some time to check with our team internally on your feedback, and we will get back to you shortly on the investigation. If you have any further enquiries about your claim, please call us 6221 2199 (Claims hotline) or email claims@budgetdirect.com.sg. Many thanks for your patience, Xinn Budget Direct Insurance 6221 2111 or help@budgetdirect.com.sg

Xin

Budget Direct Insurance

1 month ago

Hi Serine, Thank you for your patience as we took some time to investigate your case. We understand that our claims officer has clarified the situation in our correspondence to you. Unfortunately, we are unable to provide coverage for your claim. If you have any further enquiries, please call us 6221 2199 (Claims hotline) or email claims@budgetdirect.com.sg. Regards, Xinn Budget Direct Insurance 6221 2111 or help@budgetdirect.com.sg

Ulasan produk

Pelanggan Tepercaya

1 month ago

Tanggal pembelian: 06/08/2024

Very bad for travel insurance. First time I bought travel insurance from them and encountered such experience. When they said NO CLAIM awarded, I tried to rationalize with them but there is no more re

...

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Xin

Budget Direct Insurance

1 month ago

Hi , Your feedback on our claims service is critical to us. Please allow us some time to check with our team internally on your feedback, and we will get back to you shortly on the investigation. If you have any further enquiries about your claim, please call us 6221 2199 (Claims hotline) or email claims@budgetdirect.com.sg. Many thanks for your patience, Xinn Budget Direct Insurance 6221 2111 or help@budgetdirect.com.sg

Ulasan produk

Pelanggan Tepercaya

1 month ago

Tanggal pembelian: 06/08/2024

Not satisfied. Customer service officer addressed me by a wrong name.

Xin

Budget Direct Insurance

1 month ago

Hi there, Your feedback on our claims service is critical to us. Please allow us some time to check with our team internally on your feedback, and we will get back to you shortly on the investigation. If you have any further enquiries about your claim, please call us 6221 2199 (Claims hotline) or email claims@budgetdirect.com.sg. Many thanks for your patience, Xinn Budget Direct Insurance 6221 2111 or help@budgetdirect.com.sg

Xin

Budget Direct Insurance

1 month ago

Hi there, We sincerely apologize for addressing you by the wrong name. We understand how important it is to be addressed correctly and regret any frustration this may have caused. Please be assured that we have shared your feedback with the relevant team to ensure improvements in our future service. Thank you for bringing this to our attention. If you have any further enquiries about your claim, please call us 6221 2199 (Claims hotline) or email claims@budgetdirect.com.sg. Yours sincerely, Xinn Budget Direct Insurance 6221 2111 or help@budgetdirect.com.sg

Ulasan produk

Pelanggan Tepercaya

1 month ago

Tanggal pembelian: 06/08/2024

Fast and friendly user.

Ulasan produk

Pelanggan Tepercaya

1 month ago

Tanggal pembelian: 06/08/2024

the claims process was clear and requirements transparent. Wished i could submit documents and forms electronically though

Ulasan produk

Belum menerima undangan ulasan?

Tentang Budget Direct Insurance

Budget Direct Insurance is the trading name of Auto & General Insurance (Singapore) Pte. Limited, which is licensed by the Monetary Authority of Singapore ("MAS"). We are bound by MAS regulations and requirements for insurers. We're part of an international insurance group which provides insurance solutions for millions of policyholders worldwide. The Group includes one of the largest direct personal lines insurers in South Africa and one of the largest personal lines insurance intermediaries in the United Kingdom. The Group is headquartered in the British Isles, generates more than US$2b in annual revenues, and operates from offices across four continents. At Budget Direct Insurance, we're making it easier for Singaporeans to buy quality cover at cheaper prices.

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+65 6221-2111

190 Clemenceau Avenue, #03-01, Singapore Shopping Centre, Singapore, Central Region, 239924, Singapore

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Budget Direct Insurance Ulasan

Comprehensive Car InsuranceGood coverage and value for money.Ulasan lainnya tentang produk ini (5,895)Lihat Situs Web Produk

Third Party Only Motorcycle InsuranceGreat valueUlasan lainnya tentang produk ini (575)Lihat Situs Web Produk

Comprehensive Motorcycle InsuranceSlightly cheaper than othersUlasan lainnya tentang produk ini (575)Lihat Situs Web Produk

Comprehensive Car InsuranceSatisfiedUlasan lainnya tentang produk ini (5,895)Lihat Situs Web Produk

Single Travel InsuranceToo much details to enter for a regular customerUlasan lainnya tentang produk ini (341)Lihat Situs Web Produk

Single Travel InsurancePoor experience. Proof n pictures has been submitted yet not approve. Will never buy any travel insurance from ur company againUlasan lainnya tentang produk ini (1)Lihat Situs Web Produk

Single Travel InsuranceUnreasonable! Awarded NO CLAIM for the travel medical expenses! Not even a single cent! And I tried to rationalize with them but I didn't get a single...Ulasan lainnya tentang produk ini (1)Lihat Situs Web Produk

Annual Travel InsuranceAlways find ways and means not to payout a claimUlasan lainnya tentang produk ini (1)Lihat Situs Web Produk

Comprehensive Car InsuranceFast and friendly userUlasan lainnya tentang produk ini (5,895)Lihat Situs Web Produk

Single Travel InsuranceThe price is value for money and the claims process is clear and transparent. I particularly would like to commend janice who was very helpful and res...Ulasan lainnya tentang produk ini (1)Lihat Situs Web Produk

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