Budget Direct Insurance Ulasan

Hi there, Thank you for your feedback. We strive to provide all customers a 5-star experience and we are sorry to hear that you feel our service is just okay. We understand that one of our claims team had contacted you. We always appreciate feedback on how we can improve and are constantly working to enhance the experience for our customers. We have passed on your feedback to our relevant department for continuous service improvements. If you have any specific areas where you feel we could do better, we’d love to hear more about them so we can address them directly. Please feel free to reach out to our team at help@budgetdirect.com.sg or call us at 6221 2111, we're here for you from 9 am to 8 pm on Mondays to Fridays, and 9 am to 3 pm on Saturdays (closed on Sundays and public holidays). Best regards, Xinn 6221 2111 or help@budgetdirect.com.sg

Hi Wee Seng, Your feedback on our claims service is critical to us. Please allow us some time to check with our team internally on your feedback, and we will get back to you shortly on the investigation. If you have any further enquiries about your claim, please call us 6221 2199 (Claims hotline) or email claims@budgetdirect.com.sg. Many thanks for your patience, Xinn Budget Direct Insurance 6221 2111 or help@budgetdirect.com.sg

Hi Wee Seng, Thank you for sharing your feedback. In Budget Direct Insurance, we aim to handle all claims efficiently and fairly. Unfortunately, in your case based on the details you provided, and with a lack of clear explanation for the cause of damage to your laptop, it led to complications. We understand this situation is disappointing. If you can provide us with a detailed damage assessment report for your laptop, including any information on the cause of the damage, we would be happy to review your case again. Please reach out to us at 6221 2199 (Claims hotline) or email claims@budgetdirect.com.sg if you have any further questions or wish to provide additional documentation. Thank you for your understanding, and we hope to assist you further. Xinn Budget Direct Insurance 6221 2111 or help@budgetdirect.com.sg

Hi Kiah Ghee, Thank you for sharing your concern with us. Please allow us some time to check with our team internally, and we will get back to you shortly on your concern raised. Our team are here and ready to help you from 9am to 8pm, Mondays to Fridays, and 9am-3pm Saturdays (closed on Sundays and public holidays). Many thanks for your patience, Xinn Budget Direct Insurance 6221 2111 or help@budgetdirect.com.sg