Hi,
Thank you very much for your feedback and custom!
We apologise that you received the wrong colour of the Abingdon Soft Whisper.
We would have happily replaced this with the correct colour at no extra cost to you, but understand there was not enough time to get that replacement to you before the fitter arrived.
As a gesture of good will to you, I would be happy to offer you 10% off your next purchase with us.
Please contact us beforehand and a 10% discount code will be provided for you.
We hope you enjoy your products and you decide to use us again in the future!
Kind Regards,
CarpetShopOnline.co.uk