Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Collette CA Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/collette-ca | Feefo

Menampilkan seluruh 722 ulasan

Elizabeth

Richmond Hill

8 years ago

Tanggal pembelian: 30/12/2015

Apa yang dikatakan Elizabeth tentang Collette CA:

This was our first Collette tour. We have used other companies like Insight, Globus, Trafalgar and Cosmos. Collette was excellent!!! Everything was professional and very well organized. Our tour g

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Collette CA

8 years ago

Hi Elizabeth!

Thanks so much for taking the time to respond to our request for a review. We appreciate your feedback and we'll be sure to let Eddie know your thoughts. Please let us know if we can assist you in the future and we thank you for choosing Collette!

Ulasan produk

Julie

Barrys Bay Canada

8 years ago

Tanggal pembelian: 21/10/2015

Apa yang dikatakan Julie tentang Collette CA:

Overall it was a pleasant experience dealing with Collette, from the booking, the tour guide and general organization of the trip.

Ulasan produk

Alan

Ottawa

8 years ago

Tanggal pembelian: 30/10/2015

Apa yang dikatakan Alan tentang Collette CA:

The tour itself was excellent with a very friendly and helpful tour manager, April. The only downside was the failure of Sovereign Limousine to pick me up for transport to Ottawa airport at the beginn

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Jennifer Sandison

Mahone Bay, Nova Scotia, Canada

8 years ago

Tanggal pembelian: 08/07/2015

Apa yang dikatakan Jennifer Sandison tentang Collette CA:

Actually the purchase of reservations was fine but I was disappointed in the tour.

Ulasan produk

The tour was promoted as a garden tour, but obviously your company took no advice from NZ garden societies. Some of the well known gardens were lovely but many included in the tour were of a very inf

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Tour Manager : Di bawah standar

Tour inclusions : Di bawah standar

Accommodations : Luar biasa

Craig

Collette CA

8 years ago

Thank you for choosing us for your recent tour. Maintaining a high level of quality is our number one priority. That priority is extended into every aspect of a vacation experience - from airfare to your tour manager and from meals to hotels. We’re disappointed to hear about your recent experience.

Please accept our sincere apology for the conditions you experienced at some of the gardens while on tour. We have forwarded your feedback regarding the gardens, as well as your comments on the timing of the sightseeing to our Product Development Team. They will be reviewing this feedback and using it to enhance this tour for our future guests. Thank you for bringing this to our attention.

We want to constantly better our product, service, and customer satisfaction. We encourage all feedback as it allows us the opportunity to identify problems and strive to make the necessary corrections. We are thankful for your business and look forward to seeing you on another tour.

Pelanggan Tepercaya

8 years ago

Tanggal pembelian: 22/05/2015

I thought the hotels were only just acceptable, especially in Melbourne. I thought the content of the trip was varied and interesting. Too long in Ayers Rock. Half a day would be sufficient. I loved t

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Ulasan produk

Pelanggan Tepercaya

8 years ago

Tanggal pembelian: 08/07/2015

Had to deal with too many agents. Itinerary changing days before we left (email didn't make sense and when I phoned in the agent couldn't understand it either) and still not correct on arrival. For

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Ulasan produk

A regular travel tour of NZ had been taken and some things removed (Rotorua) and gardens inserted with no thoughts as to how it would actually work. As a general tourist Feb is a good month but for

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Tour Manager : Sangat baik

Tour inclusions : Di bawah standar

Accommodations : Sangat baik

Craig

Collette CA

8 years ago

We’re disappointed to hear about your recent experience. Please accept our sincere apology for the conditions you experienced at some of the gardens on tour.

We have forwarded your feedback regarding the gardens and itinerary, as well as your comments on the timing of the sightseeing to our Product Development Team. They will be reviewing this feedback and using it to enhance this tour for our future guests.

Thank you for bringing this to our attention.

Brian

Ontario Canada.

8 years ago

Tanggal pembelian: 27/02/2015

Apa yang dikatakan Brian tentang Collette CA:

We have taken 4 vacations with Collette and we feel that the excellent service via Darcy Flarity Vision Travel and your Toronto agent has made us most comfortable. Just wish- as other of our world tra

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Ulasan produk

Pelanggan Tepercaya

8 years ago

Tanggal pembelian: 01/01/2016

The tour was excellent I have never been on a bus tour before and I have heard they can be nightmares. I was greatly surprised at the efficiency of the tour guide and the bus driver. They were grea

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Pelanggan Tepercaya

8 years ago

Tanggal pembelian: 11/06/2015

We had done a previous tour with Collette to Africa. We were very pleased with that. This tour was not up to par with Africa. He was fine, then got sick on the first day of the tour. We spent 3 da

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Collette CA

8 years ago

Hi Marlene, We are so upset to hear about your experience on the Costa Rica tour and that it paled in comparison to Africa. We're looking into this immediately and will be in touch. Thanks, Guest Relations at Collette

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Arn

Red Deer, AB, Canada

8 years ago

Tanggal pembelian: 01/01/2016

Apa yang dikatakan Arn tentang Collette CA:

Our guide, Guillermo, was excellent. Very knowledgeable, organized and friendly - a true professional. The accommodations were first rate. Our bus driver Jason did an outstanding job.

Ulasan produk

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Tentang Collette CA

With Collette, the World is Within Your Reach True adventures go beyond incredible destinations or inclusive packages. Collette delivers a sense of possibility across all seven continents. Since 1918, we have been sharing our love of travel. Today our worldwide travel collection features comprehensive land tours, river cruises, rail journeys, small group tours, family trips, garden holidays and more. With Collette, wake each morning on tour with a new experience in front of you, and when your head hits the pillow, you will know it has been an amazing day. Best of all - we seamlessly handle the details. All you have to do is enjoy the adventure.

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800.468.5955

162 Middle Street, Providence County, Rhode Island, 02862, United States

Mengapa ulasan Feefo tepercaya?

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Collette CA Ulasan

Israel: Journey to the Holy Land on 03/18/2016Visiting Masada was a great highlight for me. Eddie our guide was so well versed in all the history of this region that I really learned a lot....Ulasan lainnya tentang produk ini (15)Lihat Situs Web Produk

Exploring New Zealand on 03/26/2016The farm stay in Hobbiton was a highlight for me. Other than this, I very much appreciated having our hotel room ready for us when we arrived in Auck...Ulasan lainnya tentang produk ini (5)Lihat Situs Web Produk

Kingdoms of Indochina on 19/02/2016There were many highlights but the Halong Bay cruise was probably number one. It would have been good to include a visit to the Cu Chi tunnels, perhap...Ulasan lainnya tentang produk ini (11)Lihat Situs Web Produk

Gardens of New Zealand on 07/02/2016The tour was promoted as a garden tour, but obviously your company took no advice from NZ garden societies. Some of the well known gardens were lovely...Ulasan lainnya tentang produk ini (2)Lihat Situs Web Produk

Exploring Australia on 07/02/2016See above the likes and dislikes are already stated.Ulasan lainnya tentang produk ini (4)Lihat Situs Web Produk

Gardens of New Zealand on 07/02/2016A regular travel tour of NZ had been taken and some things removed (Rotorua) and gardens inserted with no thoughts as to how it would actually work. ...Ulasan lainnya tentang produk ini (2)Lihat Situs Web Produk

Exploring South Africa, Victoria Falls & Botswana on 18/02/2016Our tour manager Desmond was the best guide we have ever had in our 45 years of world travels.Mind you, all have been good. Desmond had the expertise ...Ulasan lainnya tentang produk ini (27)Lihat Situs Web Produk

Tropical Costa Rica on 20/02/2016The country was beautiful and so much was packed into the few days that I felt I had a good tour of the north and the central regions. The walking i...Ulasan lainnya tentang produk ini (32)Lihat Situs Web Produk

Costa Rica World of Nature on 21/02/2016Did not know the tour manager till the first day of our bus trip, on the bus.Ulasan lainnya tentang produk ini (10)Lihat Situs Web Produk

Tropical Costa Rica on 20/02/2016The canopy tour and the visit to the Arenal volcano were fantastic.Ulasan lainnya tentang produk ini (32)Lihat Situs Web Produk

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?