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Condor Ferries Ulasan

Dinilai
Sangat baik
Layanan
4.3
/5

5

4

3

2

1

630

435

106

41

39

1,251

peringkat selama setahun terakhir

Menampilkan seluruh 3,856 ulasan
Pelanggan Tepercaya
6 years ago
Tanggal pembelian: 30/06/2018
I would buy from them again, service was very good. The only concern I had on the return journey was that it was very hot and the air conditioning did not seem to be working very well, it was much coo
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Carol
Condor Ferries
6 years ago
We are sorry you had these issues on your recent sailing with us and I have passed your observations to our operations manager. Thank you for your positive feedback, we look forward to welcoming you back on board Condor Ferries in the near future. Kind regards. Condor Ferries.
MD
Mrs Douglas
WOKING
6 years ago
Tanggal pembelian: 19/07/2018
Apa yang dikatakan Mrs Douglas tentang Condor Ferries:
MY JOURNEY WAS GOOD, BUT COSTS ARE TOO HIGH TO TRAVEL FREQUANTLEY.
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Carol
Condor Ferries
6 years ago
Thank you for sharing your experience with us, we are delighted that you had an excellent crossing with us. Please watch our offers page on the website as this is regularly updated with new offers and promotions as they become available.We look forward to welcoming you back in the near future. Kind regards Condor Ferries
MD
Mrs Douglas
6 years ago
I would use boat more often if it was cheaper !
Pelanggan Tepercaya
6 years ago
Tanggal pembelian: 09/07/2018
The outward journey was superb. 5 stars. More if possible. The speed of processing through loading was excellent - after a bit of a queue for check-in we virtually drove straight onto the ship. The
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Carol
Condor Ferries
6 years ago
Thank you for sharing your positive feedback with us, we are glad that you enjoyed your crossing and our Ocean Club lounge. I will pass on your comments to the team. I am sorry that it was a little slow in disembarkation but unfortunately with capacity sailings at the height of the holiday season this can occur. Thank you for taking the time to share your observations and experiences. Kind regards Condor Ferries
Pelanggan Tepercaya
6 years ago
Thanks Carol. I think the main cause of the slower than usual disembarkation was simply where we were parked - one of the later zones to be cleared. Someone has to be there!
ML
Mr Langman
6 years ago
Tanggal pembelian: 28/06/2018
Apa yang dikatakan Mr Langman tentang Condor Ferries:
this is a ferry. you drive on and 4 hours later you drive off. writing a review is a condor marketing ploy to justify an expensive marketing department. Not much competition.Glad you are using your ma
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Carol
Condor Ferries
6 years ago
Thank you for taking the time to share your feedback with us. We are glad that you enjoy our crossings. Kind regards Condor Ferries.
ME
Mr Elliott
6 years ago
Tanggal pembelian: 26/07/2018
Apa yang dikatakan Mr Elliott tentang Condor Ferries:
Excellent service from updates to sailings, everything went very smoothly!
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Carol
Condor Ferries
6 years ago
Thank you for sharing your experience with us, we are delighted that you had an excellent crossing with us. we look forward to welcoming you back in the near future. Kind regards Condor Ferries
MC
Mr Le Cras
6 years ago
Tanggal pembelian: 21/07/2018
Apa yang dikatakan Mr Le Cras tentang Condor Ferries:
Staff on board excellent, facilities on board very good. The reason 4 and not 5 is the fact Condor knew that ferry was running late and did not e mail customers as promised in e mail sent prior to dep
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Carol
Condor Ferries
6 years ago
Thank you for sharing your experience with us and we are sorry you were delayed on your journey. We do look forward to seeing you on board again soon. Kind regards Condor Ferries
MC
Mr Le Cras
6 years ago
Would still be nice to know why no message sent re delay, Have suffered many delays in the past with Condor but actually believed that e-mail sent prior to sailing was an excellent improvement with sailing time delays, but turned out to be the same service.
Pelanggan Tepercaya
6 years ago
Tanggal pembelian: 26/07/2018
Ferry on the way out to Gurnsey was excellent and well worth the money we paid for the tickets (fast catamaran from Poole). The ferry on the way home was cancelled due to weather, this is understandab
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Carol
Condor Ferries
6 years ago
We are sorry you had these issues on your recent sailing with us, if you would like to contact our Customer Relations Team in Poole, they will be happy to look into your concerns and assist. Kind regards Condor Ferries
Pelanggan Tepercaya
6 years ago
After contacting Condor I have been refunded the difference between the tickets that I paid for and the ferry I ended up on.
MD
Mrs Delahunty
6 years ago
Tanggal pembelian: 24/07/2018
Apa yang dikatakan Mrs Delahunty tentang Condor Ferries:
Your boarding staff were rude.i requested not to park on the open deck but that was ignored with people shrugging shoulders. As an act of stupidity I was then singled out as the last person to leave t
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Carol
Condor Ferries
6 years ago
Thank you for your feedback. We are sorry you had these issues on your recent sailing with us, if you would like to contact our Customer Relations Team in Poole, they will be happy to look into your concerns and assist. Kind regards Condor Ferries
MD
Mrs Delahunty
6 years ago
This is very interesting- so I tell you how poor your device was and you repose is that it is my responsibility to cause this up ! How about you tell the relevant people to contact me! 07568442198 I had paid to upgrade to your highest class and even that was a disaster - I had been booked in on the disabled seats and was told in a very rude manner that I should not have been allocated this seat ! The member of staff continued to humiliate me infornt of all the other passengers as to the imappropriateness of my seat allocation! Not my error - yours ! I’m happy to forward my experience to the jersey Evening Post - they love a bad news story. Or you might want to think of ways in which you could compensate me for your failings.
MH
Mrs Hempsall
6 years ago
Tanggal pembelian: 30/06/2018
Apa yang dikatakan Mrs Hempsall tentang Condor Ferries:
My friend and I enjoyed our trip on Condor Ferries, we upgraded and the seating was very comfortable, facilities on board were first class, coffee and food hot and well cooked. The only down side of
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Carol
Condor Ferries
6 years ago
Thank you for sharing your experience with us, we are delighted that you had an excellent crossing with us we are sorry there is no official transportation service from the Port to the taxi rank but the taxis would be able to come down on to the port area. Despite this, we look forward to welcoming you back in the near future. Kind regards Condor Ferries
Pelanggan Tepercaya
6 years ago
Tanggal pembelian: 23/07/2018
Guernsey to Portsmouth, spent a restlessness night in Club Class Lounge freezing cold, air conditioning was on so high, 3 blankets & still uncomfortable 😞 Staff very helpful & cleanliness everywhere
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Carol
Condor Ferries
6 years ago
Thank you for taking the time to share your experience with us. I have passed your comments to the relevant department for action. We do look forwards to welcoming you back on board. Kind regards Condor Ferries
Pelanggan Tepercaya
6 years ago
Thankyou for your response.
Tentang Condor Ferries
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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Condor House, New Harbour Road South, Poole, Dorset, BH15 4AJ, United Kingdom
Mengapa ulasan Feefo tepercaya?

Tentang Condor Ferries
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.