Item was damaged in transit, Fastlane tried to blame the packaging, even though it was very robust. They responded reasonably quickly but a very 'systemised' approach to customer service did not res
Very good service-picked up at 3-30 pm Tues and in north of Germany at 11am ish on thurs. A letter takes 10 days!! Drivers polite helpful . Web site easy to use.
When I booked a Shipment with Fastlane, the relevant Documents were not produced.
I contacted Fastlane and there was a great response, and the missing Documents were produced very quickly.
Fastlane gave me an excellent service and their prices were far cheaper than going direct to the carriers.
The quote I chose was £30 less than the carrier and that didn't mean I had an inferior servic
Tried to contact on numerous occasions, left voicemails, emails etc took over 6 hours for a response.
This failing caused a huge amount of unnecessary stress.
ParcelCompare offers express and economy delivery to over 220 countries worldwide through the world's biggest couriers including DHL, UPS, FedEx, DPD and TNT.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
ParcelCompare offers express and economy delivery to over 220 countries worldwide through the world's biggest couriers including DHL, UPS, FedEx, DPD and TNT.
