Hi Isha, We take great pride in our customer service so when we have an unhappy customer we try to do all we can from our side to understand the situation and help in any way possible. All our call center staff are professionally trained and are able to speak multiple languages fluently.However, having spoken to you in person, we believe we have cleared up the confusion and helped resolve your problem. If you also feel we have done so, we kindly ask you to edit your review. Regards
Syed Anas Bin Aqeel