Flowers Direct Ulasan

Please accept our apologies for the non arrival of your original order. Having looked at your order, it seems that we were unable to locate a florist able to deliver your order on the date requested. You should have received a call/email with regards to this, and so as this was not the case, we sincerely apologise. We hope that the refund and complimentary item goes some way towards restoring your faith in Flowers Direct.

Please accept our apologies for any confusion caused. All orders show as released for dispatch, as this means they have transferred from our website, onto our main allocation system. Your order was requested for delivery on May 7th, however the plant ordered was from our postal range, and we do advise online that these items cannot be guaranteed for delivery on specific dates. Our plants are usually delivered as pictured online, as flowering potted plants, as opposed to plants you have to arrange and plant yourself.

I am sorry to learn that you are not happy with our service. Please eb aware that we only send to UK addresses, and so your order was dispatched in error. Our website should not have let your order for delivery to the address requested, and so for this I sincerely apologise. I can confirm that a full refund has been arranged. Please allow 3-5 working days for this to complete.

I am sorry to learn that you are not happy with our service. Please be aware that we only send to UK addresses, and so your order was dispatched in error. Our website should not have let your order for delivery to the address requested, and so for this I sincerely apologise. I can confirm that a full refund has been arranged. Please allow 3-5 working days for this to complete.