I am sorry to learn of the late arrival of your order. It seems that delivery was moved to the Wednesday, due to the Monday Bank Holiday. The item ordered is from our courier range, which are normally available for a Tuesday delivery, however this was not possible on the date requested. You should have been informed of this at the time, and so if you weren't, we apologise. If you would like your deliery charge refunded by means of apology, please email us at customerservice@flowersdirect.co.uk