Hi,
We are extremely sorry to hear about your experience with Headout. Firstly, I’d like to thank you for taking the time out to give us this feedback. It really does help us be better and get closer to where we want to be. We are so sorry that you did not receive the complete information after booking, nevertheless we have made changes to this and our customers will receive all the information required to collect their tickets hassle free.
Hoping you’d give us another shot,
Team Headout