Hi Emmanuel.
We're so sorry this happened to you. IMG changed their pricing policy very recently and now, children below 1.05 m get to enter for free.
But do not worry. We've got your back and we shall initiate a refund. Depending on your bank, it shall take anywhere between 2-7 business days to reflect in your account.
We hope we get a second chance to make this right with you. We’d hate the be the ones to rain on your parade.
Here's to hoping you'd give us another shot,
Team Headout