Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Headout Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/headout | Feefo

KE

Kevin

Macau China

6 years ago

Tanggal pembelian: 02/04/2018

Apa yang dikatakan Kevin tentang Headout:

Convenient to access tickets and the Louvre. Good service and fast.

Ulasan produk

0

DU

Duarte

6 years ago

Tanggal pembelian: 27/03/2018

Apa yang dikatakan Duarte tentang Headout:

ok

0

SI

Simone

6 years ago

Tanggal pembelian: 30/03/2018

Apa yang dikatakan Simone tentang Headout:

They did NOT give us the seats we paid for! We paid for 1G 3G 5G, which were on the aisle center and they gave us terrible seats on the far side, against the wall in 25G 27G 29G. This was a bait and s

...

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Ulasan produk

0

Pelanggan Tepercaya

6 years ago

Tanggal pembelian: 04/02/2018

Slow or sometimes no response

Customer Successs

Headout

6 years ago

Hello! We are very sorry to hear this. Due to high volumes, we tend to take a little longer to tend to everyone's requests. Rest assured, we are staffing rapidly and we hope that we can achieve faster response rates as soon as possible.

Thank you so much for taking the time to leave us a review. We hope to see you soon and give you the hassle free, spectacular experience that you rightfully deserve.

Have a great day!

0

Pelanggan Tepercaya

6 years ago

Tanggal pembelian: 25/03/2018

I felt like I was misled when purchased tickets stating skip the line but still had to stand in lit for over an hour then be told through your rep it was actually skip the ticket line BUT had to still

...

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Customer Successs

Headout

6 years ago

Hello!

We sincerely apologize for the delay in getting with your skip the line tickets. The longest we have heard from any other customer has been 30-45 minutes which 99 out of 100 times compares favorably with 3-4 hour long regular queue to buy the tickets on site. However, your wait time is more than usual and we shall to bring this to the attention of the management of the Empire State Building, to avoid such inconveniences to our future customers.

Thanks a lot for your review and bringing this to our attention. Once again please accept our sincere apologies for the inconvenience caused to you.

We hope to see you again.

Have a great day!

Ulasan produk

I felt like I was misled when purchased tickets stating skip the line but still had to stand in lit for over an hour then be told through your rep it was actually skip the ticket line BUT had to still

...

Read all

Customer Successs

Headout

6 years ago

Hello!

We sincerely apologize for the delay in getting with your skip the line tickets. The longest we have heard from any other customer has been 30-45 minutes which 99 out of 100 times compares favorably with 3-4 hour long regular queue to buy the tickets on site. However, your wait time is more than usual and we shall to bring this to the attention of the management of the Empire State Building, to avoid such inconveniences to our future customers. Thanks a lot for your review and bringing this to our attention. Once again please accept our sincere apologies for the inconvenience caused to you.We hope to see you again.

Have a great day!

0

JO

Jon

6 years ago

Tanggal pembelian: 27/03/2018

Apa yang dikatakan Jon tentang Headout:

1.5 hour wait even after "skip the line" pass bought. Better to buy direct from catacombs website

0

ME

Mete

6 years ago

Tanggal pembelian: 31/03/2018

Apa yang dikatakan Mete tentang Headout:

I literally tried to cancel this 2 minutes after clicking yes. Live chat has been offline. Sent several emails to support and did not get any replies. And now, seeing this feedback request?? Please le

...

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Ulasan produk

0

LO

Lori

6 years ago

Tanggal pembelian: 28/03/2018

Apa yang dikatakan Lori tentang Headout:

I booked my tickets before understanding how I would get the tickets in hand. I was uncomfortable with the pick up at first and tried to call and email for more information but couldn't reach anyone e

...

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Ulasan produk

0

MA

Mark

New York

6 years ago

Tanggal pembelian: 07/03/2018

Apa yang dikatakan Mark tentang Headout:

Emailed me to let me know they were arriving shortly with our tickets, also came up with idea of having our picture taken in front of venue. Real nice lady and great service!

Ulasan produk

0

LA

Lauren

6 years ago

Tanggal pembelian: 01/03/2018

Apa yang dikatakan Lauren tentang Headout:

Good deal, easy to find our host to get tickets before the show! Highly recommend!

Ulasan produk

0

Headout Ulasan

Dedicated Entrance Tickets to Louvre Museum - Monday - SaturdayQuick and easy and very convenient to the entry with no waitingUlasan lainnya tentang produk ini (37)Lihat Situs Web Produk

WickedAgain, I paid for specific seats so that my kids could see the show and we could sit behind our friends the tickets that were given to me by the heado...Ulasan lainnya tentang produk ini (40)Lihat Situs Web Produk

Skip the Line: Empire State Building Observatory - Main Deck (Floor 86)I felt like I was misled when purchased tickets stating skip the line but still had to stand in lit for over an hour then be told through your rep it ...Ulasan lainnya tentang produk ini (27)Lihat Situs Web Produk

Dedicated Entrance Tickets to Louvre Museum - Monday - SaturdayPlease send me my refund.Ulasan lainnya tentang produk ini (37)Lihat Situs Web Produk

School of Rock - Center OrchestraFantastic!! I highly recomend this show!Ulasan lainnya tentang produk ini (28)Lihat Situs Web Produk

Chicago - Center OrchestraFabulous show! Highly recommend .......Ulasan lainnya tentang produk ini (38)Lihat Situs Web Produk

School of Rock - Side MezzanineLoved the show! Took my 13 year old nephew and he also LOVED it!Ulasan lainnya tentang produk ini (28)Lihat Situs Web Produk

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?