Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Headout Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/headout | Feefo

Menampilkan seluruh 2,527 ulasan

Pelanggan Tepercaya

7 years ago

Tanggal pembelian: 04/05/2017

excellent service! I like the customer service and the payment experience, the event was great also!

Viraaj

Headout

7 years ago

Hi ,

We are glad that you found the process super efficient. Headout is all about making travel more fun and spontaneous.

Thank you so much for taking the time to leave the review. Hope that you will use us again on your next adventure.

All the very best.

Viraaj Arora

Head of Customer Success

Ulasan produk

Thomas

7 years ago

Tanggal pembelian: 06/06/2017

Apa yang dikatakan Thomas tentang Headout:

Head out worked exactly as they promised. Tickets purchased online, picked up near the event,and we were able to bypass a 2-3 hour line. Well worth the extra money paid.. would use again.

Swati

Headout

7 years ago

Hi Thomas,

We are glad that you found the process super transparent and we delivered what we promised. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. Thank you so much for taking the time to leave the review. Hope that you will use us again on your next adventure.

All the very best.

Viraaj Arora

Head of Customer Success

Ulasan produk

Narendra

7 years ago

Tanggal pembelian: 24/08/2017

Apa yang dikatakan Narendra tentang Headout:

I would reduce two stars and give only three stars because of two reasons. 1. I should be able to print tickets at home and take it with me instead of waiting at a corner on side walk searching for

...

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Viraaj

Headout

7 years ago

Hi Narendra,

We sincerely apologise for the delay and all the inconvenience caused to you.

Thanks a lot for your detailed review and feedback. We will make sure that your next experience with Headout is smooth and spontaneous. Once again please accept our apologies.

All the very best.

Viraaj Arora

Head of Customer Success

Ulasan produk

Caris

7 years ago

Tanggal pembelian: 16/08/2017

Apa yang dikatakan Caris tentang Headout:

Really good , experience as advertised.

Ulasan produk

Heather

7 years ago

Tanggal pembelian: 04/05/2017

Apa yang dikatakan Heather tentang Headout:

Very easy and efficient to use

Ulasan produk

Prince

7 years ago

Tanggal pembelian: 11/05/2017

Apa yang dikatakan Prince tentang Headout:

Fast Service and very reliable. I dont need to make a queue just to get these tickets. Superb customer service with easy access to the contact service via chat without hassle. Keep it up!

Ulasan produk

Lucas

7 years ago

Tanggal pembelian: 16/08/2017

Apa yang dikatakan Lucas tentang Headout:

Misleading advertising. Useless phone support. Was told that if I have a real issue I need to submit email.

Customer Success

Headout

6 years ago

Hi.

We sincerely apologise for the delay in getting with your skip the line tickets. As per the request from the venue itself, all third party sellers now have to limit the number of tickets we sell to the Catacombs on a daily basis, as well as assign time slots so we do not have too many guests trying to enter at the same time for security reason. It is at their behest that we issue tickets in the manner that we do.

Thanks a lot for your detailed review and bringing this to our attention. Once again please accept our sincere apologies for the inconvenience caused to you.

All the very best

Viraaj Arora

Head of Customer Success

Ulasan produk

Pelanggan Tepercaya

7 years ago

Tanggal pembelian: 05/07/2017

Ticket purchase and pickup was easy. But "skip the line" is a misnomer. We waited in line for 90 minutes in the hot sun. Thank goodness the Catacombs were cooler!

Viraaj

Headout

7 years ago

Hi,

We sincerely apologise for the delay in getting with your skip the line tickets. The longest we have heard from any other customer has been 30-45 minutes which 99 out of 100 times compares favorably with 3-4 hour long regular queue to buy the tickets on site. I have already raised the issue with the Catacombs management and they have assured us that other than regular security checks there is no reason why you had to wait so long.

Thanks a lot for taking the time to leave the review and bringing this to our attention. Once again please accept our sincere apologies for the inconvenience caused to you.

All the very best.

Viraaj Arora

Head of Customer Success

Pelanggan Tepercaya

7 years ago

Tanggal pembelian: 15/05/2017

The service was good.

Viraaj

Headout

7 years ago

Hi,

Thank you so much for taking the time to leave a review. It’s a pleasure to serve you. Hope that you will use us again on your next adventure.

All the very best.

Viraaj Arora

Head of Customer Success

Ulasan produk

Meghna

Dubai

7 years ago

Tanggal pembelian: 03/08/2017

Apa yang dikatakan Meghna tentang Headout:

The best feature of Headout is its prompt delivery of vouchers. I had purchased the voucher an hour before reaching the venue and was sceptical regarding its delivery. Yet, to my peace of mind, I had

...

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Ulasan produk

Belum menerima undangan ulasan?

Tentang Headout

One stop on-demand mobile concierge that helps travelers discover & book the best things to do locally at exclusive prices.

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+13478970010

2nd Floor, Sona Towers, Hosur Main Road, Above Soho St., Bengaluru, Karnataka, 560029, India

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Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?