Headout Ulasan

Hi Lloyd,

We are glad that you found the process super transparent and easy. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. Thank you so much for taking the time to leave the review. Hope that you will use us again on your next adventure.

All the very best.

Viraaj Arora

Head of Customer Success

Hi Rabia,

We are really sorry about the experience that you had recently with our vendors. 

Allow me to inform you that this is not the kind of experience that we wish to offer any of our guests and we take such feedback extremely seriously. 

We are extremely apologetic in regards to the same and understand the inconvenience and the trouble that has been caused to you over the course of this booking.  Rest assured that we have escalated this matter to our vendor and have taken the necessary action  in order to avoid the same in the future for you or any other customer for that matter.

We deeply regret how our operator handled your booking and assure you that we will do our best to ensure more reliable service from our vendors in the future.

Sincerely,

Viraaj

Head- Customer Success

Hi Ng,

We sincerely apologise for the all the delay and inconvenience caused to you. Thanks a lot for your review and feedback. We promise to impress you next time, hoping that you would give us a try one more time. We will make sure that your next experience with Headout is smooth and spontaneous.

All the very best.

Viraaj Arora

Head of Customer Success

Hi Amy,

We are glad that you loved the tour, however we sincerely regret that you had difficulty in finding the tickets pick up location. We will make sure that your next experience with Headout is smooth and spontaneous.

Once again please accept our sincere apologies for the inconvenience caused to you.

All the very best.

Viraaj Arora

Head of Customer Success

Hey,

Our apologies for any inconvenience. For future reference, please note that the date you're booking for as well as the time of the show is always displayed at the top of the page until you get to the checkout page, at which point, a complete summary of what you're purchasing appears on the right. This includes the name of the show, address of the theater, the date and time of the show, the section as well as the seats chosen if applicable. This information is displayed for every booking without fail, as it was displayed for you when you were booking, which can be seen during your booking session. Please do read through your purchase summary thoroughly before making a Broadway booking.

Sincerely,

Viraaj

Head- Customer Success