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Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

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Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

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Headout Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/headout | Feefo

Menampilkan seluruh 2,527 ulasan

Jonathan

7 years ago

Tanggal pembelian: 24/06/2017

Apa yang dikatakan Jonathan tentang Headout:

Had a very long wait and line 1-2 hours for a skip the line ticket. I already have feedback to you back then and nobody did anything.

Viraaj

Headout

7 years ago

Dear Jonathan,

We are sorry to hear that you had to wait for such a long time despite having Skip the line tickets. We sincerely apologise for the delay. The longest we have heard from any other customer has been 30-40 minutes which 99 out of 100 times compares favorably with 3-4 hour long regular queue to buy the tickets on site. We have already raised the issue with the Catacombs management and they have assured us that other than regular security checks there is no reason why you had to wait so long.

We are also trying to reduce the number of tickets selling each day so that the waiting time is also reduces from 45 to 15 minutes.

Thanks a lot for your review and bringing this to our attention. Once again please accept our sincere apologies for the inconvenience caused to you.

All the very best.

Viraaj Arora

Head of Customer Success

Pelanggan Tepercaya

7 years ago

Tanggal pembelian: 31/07/2017

Your advertisement for no line is misleading. We showed up at our scheduled time and still had to wait in line for 45 mins. Our tickets were not stamped with a time either.

Viraaj

Headout

7 years ago

Hi,

We are sorry to hear that you had to wait for almost 45 minutes despite having Skip the line tickets. We sincerely apologise for the delay. The longest we have heard from any other customer has been 30-40 minutes which 99 out of 100 times compares favorably with 3-4 hour long regular queue to buy the tickets on site. I have already raised the issue with the Catacombs management and they have assured us that other than regular security checks there is no reason why you had to wait so long.

We are also trying to reduce the number of tickets selling each day so that the waiting time is also reduces from 45 to 15 minutes.

Thanks a lot for your review and bringing this to our attention. Once again please accept our sincere apologies for the inconvenience caused to you.

All the very best.

Viraaj Arora

Head of Customer Success

Ulasan produk

Angela

7 years ago

Tanggal pembelian: 06/06/2017

Apa yang dikatakan Angela tentang Headout:

Excellent. Everything worked out very well. Immediate entrance to Burj Khalifa, our visit was on time and there was no rush to complete our tour,

Ulasan produk

Emmanuel

7 years ago

Tanggal pembelian: 31/07/2017

Apa yang dikatakan Emmanuel tentang Headout:

Easy to order online

Ulasan produk

It's called "skip the line" but we ended up waiting in line for over an hour.

Customer Success

Headout

6 years ago

Hi,

We sincerely apologise for the delay in getting in with your skip the line tickets. The longest we have heard from any other customer has been 30-45 minutes which 99 out of 100 times compares favorably with 3-4 hour long regular queue to buy the tickets on site. I have already raised the issue with the Catacombs management and they have assured us that other than regular security checks there is no reason why you had to wait so long.Thanks a lot for your detailed review and bringing this to our attention. Once again please accept our sincere apologies for the inconvenience caused to you.

All the very best

Viraaj Arora

Head of Customer Success

Pelanggan Tepercaya

7 years ago

Tanggal pembelian: 22/08/2017

Really easy! I don't know if the giant email attachment was necessary, I would narrow down the steps

Ulasan produk

Sameer

Mumbai

7 years ago

Tanggal pembelian: 01/06/2017

Apa yang dikatakan Sameer tentang Headout:

Awesome arrangements.

Ulasan produk

Kevin

7 years ago

Tanggal pembelian: 11/08/2017

Apa yang dikatakan Kevin tentang Headout:

If we hadn't use Headout, we would have waited in line for 2-3 hours!!!

Viraaj

Headout

7 years ago

Hi Kevin,

We are glad that we could help you save time on your visit to Catacombs. Thank you so much for taking the time to leave the review. Hope that you will use us again on your next adventure.

All the very best.

Viraaj Arora

Head of Customer Success

Ulasan produk

Pelanggan Tepercaya

7 years ago

Tanggal pembelian: 23/08/2017

Amazing! So quick!

Taylor

7 years ago

Tanggal pembelian: 07/07/2017

Apa yang dikatakan Taylor tentang Headout:

It was fast and easy. I appreciated the special experience that our Headout purchase enabled us to have versus without.

Viraaj

Headout

7 years ago

Hi Taylor,

We are glad that we could help you save time on your visit to Catacombs. Headout is all about making travel more fun and spontaneous. Thank you so much for taking the time to leave the review. Hope that you will use us again on your next adventure.

All the very best.

Viraaj Arora

Head of Customer Success

Ulasan produk

Avinash

Dubai

7 years ago

Tanggal pembelian: 17/05/2017

Apa yang dikatakan Avinash tentang Headout:

fantastic....fast...simple...reliable

Ulasan produk

Belum menerima undangan ulasan?

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One stop on-demand mobile concierge that helps travelers discover & book the best things to do locally at exclusive prices.

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+13478970010

2nd Floor, Sona Towers, Hosur Main Road, Above Soho St., Bengaluru, Karnataka, 560029, India

Mengapa ulasan Feefo tepercaya?

Pelajari lebih lanjut tentang Feefo

Headout Ulasan

Skip the Line Catacombs Tickets with AudioguideNot what was advertised onlineUlasan lainnya tentang produk ini (245)Lihat Situs Web Produk

Burj Khalifa - At the Top (Level 124 & 125)Wonderful and exciting experience.Ulasan lainnya tentang produk ini (132)Lihat Situs Web Produk

Skip the Line Catacombs Tickets with AudioguideIt's called "skip the line" but we ended up waiting in line for over an hour.Ulasan lainnya tentang produk ini (245)Lihat Situs Web Produk

Miss Saigongreat show, but was put all the way in the back when there were 1000 open seatsUlasan lainnya tentang produk ini (5)Lihat Situs Web Produk

Burj Khalifa - At the Top (Level 124 & 125)Had a great experience. Will visit again for sure.Ulasan lainnya tentang produk ini (132)Lihat Situs Web Produk

Skip the Line Catacombs Tickets with AudioguideGreat service for skipping the linesUlasan lainnya tentang produk ini (245)Lihat Situs Web Produk

Skip the Line Catacombs Tickets with AudioguideOur purchase literally saved hours of wait time. The line was around the block, yet we were ushered immediately to the front.Ulasan lainnya tentang produk ini (245)Lihat Situs Web Produk

Burj Khalifa - At the Top (Level 124 & 125)I booked for my guests just 30 mins before scheduled time. I was hesitant initially but had a great experience. Very easy....fast...simple and reliabl...Ulasan lainnya tentang produk ini (132)Lihat Situs Web Produk

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