The service and the advice given were absolutely excellent. I purchased a swimsuit for my sister who is doubly incontinent following a series of brain operations.The product recommended by your team e
The experience was dreadful. I have never had worse in my long life. The staff did not know the product and even sent the wrong replacement. I returned products twice and incurred postal charges each
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Pelanggan Tepercaya
10 years ago
I have written a report today about my experience and realise that I did not give my details
Michael Broderick
2 Quick Road
London W4 2BU
I doubt that they will pay any attention.
Incontinence UK
Incontinence UK
10 years ago
Thank you for your feedback and we apologise that you are not satisfied with the service we provided.
I have contacted you separately but I believe the confusion is around the change in manufacturer packaging for the product you ordered although the product itself is the same.
Regards
Jemma Dunn
Managing Director
I would have given excellent considering the speed of receiving product in less than 24 hours however i give a good rating simply because the product itself is lacking in one thing. Enough padding at
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Incontinence UK
Incontinence UK
10 years ago
Thank you for your feedback. I am pleased you are happy with our service even though you find the product does not have enough padding at the front. We will contact you individually to see if we can provide you a better product for your needs.
Regards
Incontinence UK Customer Service Team
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