Good morning,
Thank you for your review of us here at Invopak regarding our service, I have passed on your comments to our Customer Service Improvement Manager who was really happy to see your satisfaction so far.
I've had a look onto your account with us and can see you have been a customer of ours for almost 10 years so receiving such feedback over such a long period is extremely humbling for us all.
Being reliable is part of our world class customer experience - we keep our promises, deliver on what we say and take action. Each of our departments from sale to delivery strive to meet your needs each and every time.
I'd like you to share your thoughts regarding what would take us to that next level, that golden 5 star rating...?
Really look forward to your insight on this, thank you for taking your time out to leave Invopak a review.