Invopak Ulasan

Hi there Jayne,

Thank you very much for the awesome review of us here at Invopak, not only around our service but about our products we deliver to you with confidence.

I've just had a quick catch up with Lisa & Tommy regarding your comments and it's made their day knowing you are extremely satisfied with everything we do for you at Assured. Tommy even tried to get a free week off as a result of a five star review - his boss said no, maybe you can help him out here...?

We had Scott in today who I know you are very familiar with, he even mentioned he has a quite a soft touch for you all after yesterday's visit. Here at Invopak we are flexible to the needs of different customers and that's why we hold many stock lines for you especially during your very busy seasons which we know are on the horizon soon - we anticipate customers future needs and ensure we back them up with a can-do attitude.

Congratulations on the record months you have all recently had to which we are proud to have played a part in and once again thank you for taking time out of your busy day to leave us a fantastic review.

Hi Emma, thank you for such a glowing review.

At Invopak we pride ourselves on our product knowledge and understanding what our Customers require, in-fact we're very flexible to the needs of our Customers as we understand every Customer is unique. We ensure we ask the right questions so you get what is best suited for you and your requirements.

We love the fact we have have made a difference not only to your life but that of Luna the Labradors too, albeit I bet she's not happy that our lids are of such quality and therefore "Labrador Proof'!

Thank you for posting the picture of Luna on our Facebook page, it brought a huge smile to the team - especially Jessica.

Have a fabulous weekend and give Luna a big scratch behind the ears from all of us here at Invopak.

Hi Neil, thank you so much for such a positive review.

I've passed these comments onto Joan as she is the Customer Service Executive who has looked after you and your business for the last 4.5 Years. She asked me to mention that it's always a pleasure dealing with you.

We're made up that your enquiries are responded to very quickly, that your quotes are produced within a couple of hours and that you feel our products are of a consistent quality and at a competitive level.

As you stated we are an "easy company to deal with" and this is only possible because our Customers Experience is at the fore front of our minds. We treat our Customers as we would like to be treated, which in-turn means our Customers are easy to deal with too.

Thank you for your continued business, have a great weekend.

Good afternoon and thank you for taking the time out to review Invopak with 5 stars.

It's great to know that you feel we offer an 'Excellent Service' and that the products we supply to you are 'Great'.

In fact, you are one of the lucky Customers who is serviced by two of our 3 UK Depots:

- Sharon takes your initial order at our Glasgow Depot (she actually mentioned that "Gaynor is a very pleasant lady to deal with").

- The order is then sent to our Manchester Depot where our experienced Pickers & Packers take great care to ensue your goods are sent in pristine condition. 

Many thanks for your continued business, it's much appreciated.

Good afternoon John, many thanks for your positive review.

Here at Invopak one of our World Class Customer Experience Principles is that of 'Treating our Customers as we would want to be treated' so to see your comment of "always excellent service" really backs up that this is being adhered to.

We pride ourselves on our Customer Service and that of delivering your goods to you with confidence and I do hope this has been the case over the many years you have traded with us.

Have a fantastic day and thank you for your continued loyal business.