JB Furniture Ulasan

Thank you for your response. I think for clarity we should be clear on a few of your points; 1. After waiting over 4 weeks and hearing nothing from yourselves, WE chased you. 2. As we were still unsatisfied with your response WE chased Dessers 3. It was Dessers who informed us about the shipping issue which we then relayed back to you, you told us you were not aware of this. 4. On 13 June I received a text that a delivery would be made in 20 mins time ! At NO TIME have I been offered a delivery date. If I had I would have explained that I would be 4000 miles away on holiday that day ! 5. We have now asked for a new date. We have been promised on several occasions by yourselves and Dessers that the delivery company will call me, this has still not happened. I hope this clarifies a few of your points and that eventually I will see the goods that I have ordered and paid in full from you in good faith. Finally, sending out a customer feedback request before I have even received my goods seems somewhat unprofessional and maybe highlights the lack of communication internally which you appear to have.

Thank you for your response. I think for clarity we should be clear on a few of your points; 1. After waiting over 4 weeks and hearing nothing from yourselves, WE chased you. 2. As we were still unsatisfied with your response WE chased Dessers 3. It was Dessers who informed us about the shipping issue which we then relayed back to you, you told us you were not aware of this. 4. On 13 June I received a text that a delivery would be made in 20 mins time ! At NO TIME have I been offered a delivery date. If I had I would have explained that I would be 4000 miles away on holiday that day ! 5. We have now asked for a new date. We have been promised on several occasions by yourselves and Dessers that the delivery company will call me, this has still not happened. I hope this clarifies a few of your points and that eventually I will see the goods that I have ordered and paid in full from you in good faith. Finally, sending out a customer feedback request before I have even received my goods seems somewhat unprofessional and maybe highlights the lack of communication internally which you appear to have.

Thank you for your response. I think for clarity we should be clear on a few of your points; 1. After waiting over 4 weeks and hearing nothing from yourselves, WE chased you. 2. As we were still unsatisfied with your response WE chased Dessers 3. It was Dessers who informed us about the shipping issue which we then relayed back to you, you told us you were not aware of this. 4. On 13 June I received a text that a delivery would be made in 20 mins time ! At NO TIME have I been offered a delivery date. If I had I would have explained that I would be 4000 miles away on holiday that day ! 5. We have now asked for a new date. We have been promised on several occasions by yourselves and Dessers that the delivery company will call me, this has still not happened. I hope this clarifies a few of your points and that eventually I will see the goods that I have ordered and paid in full from you in good faith. Finally, sending out a customer feedback request before I have even received my goods seems somewhat unprofessional and maybe highlights the lack of communication internally which you appear to have.

Thank you for your response. I think for clarity we should be clear on a few of your points; 1. After waiting over 4 weeks and hearing nothing from yourselves, WE chased you. 2. As we were still unsatisfied with your response WE chased Dessers 3. It was Dessers who informed us about the shipping issue which we then relayed back to you, you told us you were not aware of this. 4. On 13 June I received a text that a delivery would be made in 20 mins time ! At NO TIME have I been offered a delivery date. If I had I would have explained that I would be 4000 miles away on holiday that day ! 5. We have now asked for a new date. We have been promised on several occasions by yourselves and Dessers that the delivery company will call me, this has still not happened. I hope this clarifies a few of your points and that eventually I will see the goods that I have ordered and paid in full from you in good faith. Finally, sending out a customer feedback request before I have even received my goods seems somewhat unprofessional and maybe highlights the lack of communication internally which you appear to have.

Thank you for your response. I think for clarity we should be clear on a few of your points; 1. After waiting over 4 weeks and hearing nothing from yourselves, WE chased you. 2. As we were still unsatisfied with your response WE chased Dessers 3. It was Dessers who informed us about the shipping issue which we then relayed back to you, you told us you were not aware of this. 4. On 13 June I received a text that a delivery would be made in 20 mins time ! At NO TIME have I been offered a delivery date. If I had I would have explained that I would be 4000 miles away on holiday that day ! 5. We have now asked for a new date. We have been promised on several occasions by yourselves and Dessers that the delivery company will call me, this has still not happened. I hope this clarifies a few of your points and that eventually I will see the goods that I have ordered and paid in full from you in good faith. Finally, sending out a customer feedback request before I have even received my goods seems somewhat unprofessional and maybe highlights the lack of communication internally which you appear to have.