Hi Michelle,
Thank you for taking the time to leave a review.
I'm sorry to see that your experience was not a positive one. We appreciate your honesty. It allows us to learn how we can do better in the future and further coach out agents. This call will be reviewed, and we'll follow up with the agent about the conversation.
If you have any more feedback you'd like to share, or have any questions, please do not hesitate to contact us. Our Customer Service Team can be reached directly on 1300 355 355 or at customerservice@letsinsure.com.au.
Warm Regards,
Sally
Let's Insure