Hi,
Thank you for contacting us. I’m sorry to hear that your son and daughter in law have not been contacted as per your request. I sincerely apologise for any inconvenience this has caused. Your comment has been passed to our customer service team, and I’ve asked them to contact you urgently to assist. If you’d like us to call during a specific time, please let us know so we can reach you when it’s most convenient. Just send a private message through Facebook, or email customer service directly at customerservice@letsinsure.com.au.
Kind regards,
James