King Cole Cottonsoft DK - Violet (717)

Hello, Thank you for your wonderful feedback about the yarn! It's fantastic to hear that you adore its softness and color and that you're finding it easy to work with. I understand that dealing with splitting yarn can be a bit frustrating. To help you avoid this issue, could you please try paying attention to the twist direction and working with it? When knitting, ensure that the motion twists the yarn in the same direction as its natural twist. Working against the natural twist may cause the yarn to loosen. I hope these tips will make your crafting experience smoother and more enjoyable. If you have any more questions or need further assistance, please feel free to reach out to us. Best regards, Julie and the LoveCrafts Team

Hello, thanks for reaching out! I'm sorry the King Cole Cottonsoft DK was not suitable for your project. You may return your order from anywhere in the UK, using our easy returns portal within thirty days*. You can track your return all the way back to our warehouse, and as soon as our lovely team has received your products in resaleable condition, we will issue you a refund and let you know by email. Best wishes, Elizabeth and the LoveCrafts Team