Luggage Superstore Ulasan

Hi Joana, Many thanks for taking the time to leave this fabulous review for us. I'm pleased to see that you thought that your order was packed and handled with care and I shall pass these comments on to our warehouse team. Kind regards, Sarah

Hi Peter, What a lovely service and product review to read! Wow, 14 years is fabulous and a great testament to the quality of the bags produced by Skypak. I also appreciate you taking the time to comment on the shipping time. When independent companies are always competing with Amazon, who can dispatch within 24 hours, this is great to read and I shall pass your comments on to the rest of our team. Kind regards, Sarah

Good afternoon David, Many thanks for taking the time to leave this really detailed review of both your most recent experience with us and previous shopping experience. It's so lovely to read comments that you have made the time to leave and I shall ensure these are passed on to the rest of our team. Kind regards Sarah

Hi Craig, Many thanks for this great review. I'm pleased to see that you thought we offered real value for money and that you thought the service that you received was fast. I shall pass your comments on to the rest of our team. Kind regards Sarah

Good afternoon. Thank you for leaving this honest review of Visconti Bag that you recently purchased. We would have happily refunded you had we known that you were not happy with it. Customers are more than welcome to return any item for a refund for any reason within 14 days of receiving it. As a goodwill gesture because you are only just out of the 14 day returns period, if you would like to return the bag in an unused and resellable condition, we can sort something for you. I have included a link below to our delivery & returns page, so you can see what we need from you to return it. www.luggagesuperstore.co.uk/delivery-and-returns We do try our best to ensure that all product listings are correct and up to date and having taken the time to review the product listing, I can see no mention of an internal pocket, so I am happy that the listing was correct and that we have not accidentally misrepresented the backpack. I am sorry that you are not happy and we'd love to try and rectify this for you. Kind regards Sarah

Hi Joanna, Many thanks for taking the time out of your day to leave this great review for us. I'm delighted to see that you like your new Samsonite Spark SNG Cabin Suitcase and that you found it to be robust and spacious. I shall pass your comments on to our website team and also to the warehouse about your suitcase arriving quickly and the website being easy to use. Kind regards Sarah

Hi Evelyn, Thank you for your review. I have seen that you already have concerns over the zip on your Samsonite Suitcase. If ever you feel there is a problem with it, please do email customerservice@luggagesuperstore.co.uk and we'll get this looked into right away for you. This Samsonite Suitcase comes with a decent warranty against manufacturing defects, so we'll get this sorted for you if ever it does become faulty. I am however, very pleased to see that you stated the service was very good and that your suitcase arrived straight away. I shall pass your comments on to the rest of our team. Kind regards Sarah

Good afternoon Ann, What a lovely review to read (I love your choice of Tuscany Leather Bag, they really are beautiful) We really appreciate your comments about it being well packaged and arriving promptly. Kind regards Sarah

Good afternoon, Thank you very much for your review. I shall have a look into who dealt with your email query and will pass your lovely comments on about the helpful and quick response. Kind regards Sarah

Hi Trevor, Thank you for your review. We do try our best to supply orders to fit travel schedules, so to see that we excelled with this with your order is very pleasing to read. I shall pass your comments on to our Customer Service and warehouse team. Kind regards Sarah